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Teleperformance Escalation Executive Interview Questions and Answers

Updated 10 Jan 2022

1 interview found

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Escalation Executive Interview Questions

user image Anonymous

posted on 10 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident and honest

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction story telling
3

Aptitude Test Round

Test was taken so that they can check the skills and select a perfect candidate

4

HR Round (1 Question)

  • Q1. Introduction some basic questions to check fluency
Interview experience
4
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Types of migration & mailbox provision protocol
  • Q2. Mail flow of server 2016
  • Q3. Type of mailbox & it's uses.
  • Q4. Azure active Directory & it's FSMO roles.
  • Q5. Difference between Security group & Dynamic distribution group.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Active Directory
  • Exchange Administration
  • Outlook Configuration
  • Azure
  • Windows defender
  • Mailflow
  • Types of mailbox
Interview preparation tips for other job seekers - Make sure. You are prepared with all networking basics and exact technology.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Why u left all your previous organisation. You will be asked to explain for each organization.
3

Technical Round (1 Question)

  • Q1. What is active directory Explain fsmo roles Explain DHCP, DORA DNS Related questions Group policy related questions

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Escalation Engineer interview:
  • Windows Active Directory
Interview preparation tips for other job seekers - Be confident, ask for job description and interview question samples

I applied via Walk-in and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last Experience, about the job role
3

One-on-one Round (1 Question)

  • Q1. Last Experience, about job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and energetic. Take your time and answer correctly.

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People are getting interviews through

based on 1 Teleperformance interview
Recruitment Consultant
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Teleperformance Escalation Executive Salary
based on 5 salaries
₹2 L/yr - ₹2.6 L/yr
34% less than the average Escalation Executive Salary in India
View more details

Teleperformance Escalation Executive Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

2.1

Salary & Benefits

4.1

Job Security

3.5

Company culture

2.6

Promotions/Appraisal

3.5

Work Satisfaction

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