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Teleperformance Escalation Executive Interview Questions and Answers

Updated 10 Jan 2022

Teleperformance Escalation Executive Interview Experiences

1 interview found

Escalation Executive Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident and honest

Escalation Executive Jobs at Teleperformance

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

    • Answered by AI
    Add your answer
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Pune ? Introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Sr. Manager Gaurav Sengar is not employee friendly. He will ask your TL about the discussion you may had on internal official matters.

Customer Service Executive Interview Questions & Answers

HGS user image Anonymous

posted on 7 Aug 2017

I appeared for an interview in Aug 2017.

Interview Questionnaire 

1 Question

  • Q1. I had been asked to say something about myself
    • Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Interviews are easy in concentrix

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to switch
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident that's it and communication should be good

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 Nov 2020

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its awesome
More about working at Teleperformance

Teleperformance Interview FAQs

How to prepare for Teleperformance Escalation Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are BPO, Communication Skills, Customer Handling and Voice Process.

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Teleperformance Escalation Executive Salary
based on 5 salaries
₹2 L/yr - ₹2.6 L/yr
35% less than the average Escalation Executive Salary in India
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Teleperformance Escalation Executive Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

2.1

Salary

4.1

Job security

3.5

Company culture

2.6

Promotions

3.5

Work satisfaction

Explore 2 Reviews and Ratings
Escalation Executive Jobs at Teleperformance
Escalation Executive

Indore

1-5 Yrs

₹ 0.5-3 LPA

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