Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

391 Teleperformance Jobs

Escalation Executive

1-5 years

₹ 0.5 - 3L/yr

Indore

100 vacancies

Escalation Executive

Teleperformance

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Greetings from Teleperformance




Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to customers.

Desired Candidate Profile

  • 1-5 years of experience in BPO/Call Centre environment handling international voice process.
  • Excellent communication skills for effective customer interaction over phone calls, emails, or chats.

Job Details:


  • Salary UPTO 27 CTC
  • Work From Office
  • Walk in Interview and Virtual Interview
  • Immediate joiners preferable
  • 5 days working, rotational shift and rotational week off.

*Perks for Outstation Candidates:*


- 14 Days Hotel Stay
- Train/Bus Tickets Reimbursement
- One-Time Relocation Bonus


Interested candidates can drop CV on 6263550984 [Rachita]


Employment Type: Full Time, Permanent

Read full job description

Prepare for Escalation Executive roles with real interview advice

Top Teleperformance Escalation Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 541 questions

What people at Teleperformance are saying

3.5
 Rating based on 2 Escalation Executive reviews

Likes

we can create a good team to work within and training period gives complete process knowledge overall I can give 3 ratings.

Dislikes

First experience of getting salary deducted for lame reasons even when we quit job or leave the company the full and final settlement is not given properly, as an employee we expect to get our hardworking paid completely.

  • Salary - Bad
  • +1 more
Read 2 Escalation Executive reviews

Escalation Executive salary at Teleperformance

reported by 5 employees with 1-4 years exp.
₹2 L/yr - ₹2.6 L/yr
35% less than the average Escalation Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 30k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

Infosys

3.6
Compare

TCS

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.8
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Similar Jobs for you

Escalation Desk Executive at Teleperformance (TP)

Indore

1-6 Yrs

₹ 3-3.25 LPA

Escalation Desk Executive at Teleperformance (TP)

Bhopal, Indore

2-6 Yrs

₹ 1-2.5 LPA

Escalation Desk at Teleperformance (TP)

Indore

1-5 Yrs

₹ 1-2.75 LPA

Customer Service Executive at Teleperformance (TP)

Noida

0-5 Yrs

₹ 1-3.5 LPA

Officer at Teleperformance (TP)

Indore

2-4 Yrs

₹ 2.75-3.25 LPA

Customer Service Executive at Teleperformance (TP)

Mohali

0-4 Yrs

₹ 1-3 LPA

Customer Service Executive at Teleperformance (TP)

Noida, Gurgaon / Gurugram + 1

0-5 Yrs

₹ 1-3.5 LPA

Customer Care Executive at Teleperformance (TP)

Gurgaon / Gurugram, Delhi/Ncr

0-2 Yrs

₹ 0.5-2 LPA

Customer Service Executive at Teleperformance (TP)

Jaipur

1-6 Yrs

₹ 1.5-3.5 LPA

Customer Support Executive at Teleperformance (TP)

Jaipur

0-1 Yrs

₹ 2.5-3.25 LPA

Escalation Executive

1-5 Yrs

₹ 0.5 - 3L/yr

Indore

3d ago·via naukri.com

Blended chat/voice process pan India

0-2 Yrs

₹ 2.25 - 2.5L/yr

Bangalore / Bengaluru

9hr ago·via naukri.com

Permanent Work From Home

0-1 Yrs

₹ 1.5 - 1.75L/yr

Indore

10hr ago·via naukri.com

Work From Home For eCommerce Process(Limited time)

0-3 Yrs

₹ 1.5 - 2L/yr

Indore

10hr ago·via naukri.com

Customer Support Executive - Voice WFH

0-2 Yrs

₹ 0.5 - 2.25L/yr

Jaipur

11hr ago·via naukri.com

Hiring For Telecom Process

2-3 Yrs

₹ 1.5 - 2L/yr

Kolkata

12hr ago·via naukri.com

HR Operation Executive

1-3 Yrs

₹ 1.75 - 4.25L/yr

Mumbai Suburban, Mumbai

12hr ago·via naukri.com

Technical Support Executive

0-1 Yrs

₹ 1.5 - 2.25L/yr

Mohali

12hr ago·via naukri.com

Urgent Hiriing!!!Hurry up!!! Apply Now!!! Gurgaon/Noida/Mohali/Indore!

0-3 Yrs

₹ 0.5 - 2.5L/yr

Noida, Gurgaon / Gurugram, Greater Noida

12hr ago·via naukri.com

Work From Home_Customer Service

0-3 Yrs

₹ 1.5 - 2.5L/yr

India

12hr ago·via naukri.com

Recently Viewed

REVIEWS

Teleperformance

No Reviews

REVIEWS

Concentrix Corporation

No Reviews

SALARIES

PrettySecrets.com

SALARIES

CognoticAI

INTERVIEWS

Spar Krognos Marketing

No Interviews

REVIEWS

Infoesearch Ites

No Reviews

SALARIES

Navkar Enterprises

JOBS

Retail Detailz India

No Jobs

PHOTOS

Retail Detailz India

No Photos

SALARIES

CognoticAI

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent