Escalation Executive
Escalation Executive Interview Questions and Answers
Updated 4 Jan 2023
Q1. Value of escalation department .
Ans.
Escalation department adds value by resolving complex issues and improving customer satisfaction.
Escalation department handles complex issues that regular customer service cannot resolve.
They have the authority to make decisions and take actions to resolve the issue.
Escalation department ensures customer satisfaction by providing timely and effective solutions.
They also provide feedback to the company on areas that need improvement.
For example, if a customer has a billing iss...read more
Escalation Executive Jobs
Escalation Executive • 1-5 years
Teleperformance (TP)
•
3.9
₹ 1 L/yr - ₹ 3 L/yr
Indore
Escalation Executive • 0-1 years
Notion Online Solutions
•
3.7
₹ 2 L/yr - ₹ 3 L/yr
Noida
Escalation Executive • 2-7 years
Cygnus A D Management Consulting Llp
•
0.0
₹ 5 L/yr - ₹ 7 L/yr
Mumbai
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