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393 Teleperformance Jobs

Escalation Executive

1-5 years

₹ 0.5 - 3L/yr

Indore

100 vacancies

Escalation Executive

Teleperformance

posted 23hr ago

Job Role Insights

Flexible timing

Job Description

Greetings from Teleperformance




Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to customers.

Desired Candidate Profile

  • 1-5 years of experience in BPO/Call Centre environment handling international voice process.
  • Excellent communication skills for effective customer interaction over phone calls, emails, or chats.

Job Details:


  • Salary UPTO 27 CTC
  • Work From Office
  • Walk in Interview and Virtual Interview
  • Immediate joiners preferable
  • 5 days working, rotational shift and rotational week off.

*Perks for Outstation Candidates:*


- 14 Days Hotel Stay
- Train/Bus Tickets Reimbursement
- One-Time Relocation Bonus


Interested candidates can drop CV on 6263550984 [Rachita]


Employment Type: Full Time, Permanent

Read full job description

Prepare for Escalation Executive roles with real interview advice

Top Teleperformance Escalation Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 538 questions

What people at Teleperformance are saying

3.5
 Rating based on 2 Escalation Executive reviews

Likes

we can create a good team to work within and training period gives complete process knowledge overall I can give 3 ratings.

Dislikes

First experience of getting salary deducted for lame reasons even when we quit job or leave the company the full and final settlement is not given properly, as an employee we expect to get our hardworking paid completely.

  • Salary - Bad
  • +1 more
Read 2 Escalation Executive reviews

Escalation Executive salary at Teleperformance

reported by 5 employees with 1-4 years exp.
₹2 L/yr - ₹2.6 L/yr
35% less than the average Escalation Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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