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Teleperformance Customer Support Officer Interview Questions and Answers for Experienced

Updated 5 Jul 2024

Teleperformance Customer Support Officer Interview Experiences for Experienced

1 interview found

Customer Support Officer Interview Questions & Answers

user image Anonymous

posted on 27 Nov 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. First always tell your name, you reside from___ and you education details,
    • Add your answer
  • Q3. Then your family details
    • Add your answer
  • Q4. Then your experience details.
    • Add your answer
  • Q5. And at last hobby.... (Keep your language very simple)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not be nervous, Personality development is mandatory.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 May 2022

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 30 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Experience about previous job
    • Add your answer
  • Q3. Goals and expection
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform to work there and fulfil dreams

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

Customer Service Executive Interview Questions & Answers

HGS user image

posted on 9 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
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Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 13 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
    • View 1 more answer
  • Q2. About college intership what is sales waht is BPO
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you find yourself fit for this Job role ?
    • Add your answer
  • Q2. What are your salary expectations ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 27 Jan 2020

I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
    • View 2 more answers
  • Q2. Questions related to previous job.
    • Add your answer
  • Q3. Typing test and Versant Round
    • Add your answer
  • Q4. Speak on any one topic
    • Add your answer
  • Q5. Why you want to join this company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and don't behave casually.

Customer Service Associate Interview Questions & Answers

HGS user image Anonymous

posted on 29 Jul 2017

I appeared for an interview before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. It was regarding my background and why i want to join the company
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: telephonic round as personal introduction

Round: HR Interview
Experience: it was good

Round: Test
Duration: 5 hours
Total Questions: 10

Skills: Vocabulary Skills, Communication And Confidence
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Officer interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 1 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR.
How to prepare for Teleperformance Customer Support Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer support and outbound.
What are the top questions asked in Teleperformance Customer Support Officer interview for experienced candidates?

Some of the top questions asked at the Teleperformance Customer Support Officer interview for experienced candidates -

  1. First always tell your name, you reside from___ and you education detail...read more
  2. And at last hobby.... (Keep your language very simpl...read more

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Teleperformance Customer Support Officer Salary
based on 14 salaries
₹1.6 L/yr - ₹3.5 L/yr
18% less than the average Customer Support Officer Salary in India
View more details

Teleperformance Customer Support Officer Reviews and Ratings

based on 5 reviews

4.5/5

Rating in categories

4.4

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4.6

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4.2

Salary

4.7

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4.3

Company culture

3.7

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4.5

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