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Teleperformance BPO job Interview Questions and Answers
Teleperformance BPO job Interview Experiences
2 interviews found
Interview Questionnaire
10 Questions
- Q1. Introduce myself and customer service.
- Ans. This is one of the most common question you'll get asked when meeting someone running into some you know
- Q2. No more question sir
- Q3. Bpo is a customer satisfaction very important of source
- Q4. Tell us something about yourself a
- Ans. This is probably the most common asked question in any BPO interview
- Q5. What is the different between inbound and outbound calling?
- Ans.
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer queries and providing assistance.
Outbound calling involves making sales calls or conducting surveys.
Inbound calling focuses on customer service and support.
Outbound calling focuses on sales and marketing.
Examples of inbound calling include customer support helplines and tech...
- Q6. Are you willing to relocate.
- Ans. This question helps the interviewer gauge your flexibility and eagerness for the job
- Q7. Why should we hire you?
- Ans. This question is a chance to display how your talents can fit well in the job
- Q8. What are you major strength and weakness?
- Ans. My strength is boldness. My weakness is overcome them
- Q9. What are you expectation salary?
- Q10. Do you have any question for us?
- Ans. While this is not typical interview question most employer use this question to gauge how aware and interested a candidate is
Interview Preparation Tips
Boldness is very important
I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions were simple as I was fresher but some were related to job profile. Eg. Introduce yourself, your hobbies and further questions regarding your hobbies. What is home loan, how much you know about ho...
Interview Preparation Tips
Interview questions from similar companies
Interview Questionnaire
3 Questions
- Q1. What is The importance of music in your life ?
- Q2. There is an important role of music in my life because it helps us in relaxing in any kind of situation . Music inspired us.
- Q3. Why we need to know one or more foreign language ?
- Ans. We need to know one or more forign language because it helps us to communicate with foreigners.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Your plans for future
- Q2. Where do you see yourself in 2-3 years
- Q3. Are you ready to sit 9 hours in front of computer and talk continues
Interview Preparation Tips
I applied via Job Fair and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self?
- Ans.
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
Over 5 years of experience in the BPO industry
Proven track record of exceeding targets and KPIs
Skilled in managing and motivating teams to deliver exceptional customer service
Proficient in using CRM systems and other BPO tools
Excellent communication and problem-solving skills
- Q2. Expected salary?
- Ans.
My expected salary is competitive and based on my experience, skills, and the market rate for BPO executives.
Research the average salary range for BPO executives in the industry
Consider your years of experience and skills that you bring to the role
Be prepared to negotiate based on the company's budget and benefits package
Interview Preparation Tips
BPO Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 26 Apr 2024
I applied via Campus Placement
Asked about basics of computer, ms Word, xl, ppt
(5 Questions)
- Q1. Hr asked self intro
- Q2. They asked Hobbie
- Q3. What are strengths and weaknesses
- Q4. Asked about job role
- Q5. Why you new this job
Self interdiction education
(3 Questions)
- Q1. Self interdiction education based qualification
- Q2. Education based qualification
- Q3. Salary packages
(2 Questions)
- Q1. Salary benefits weakness
- Q2. Any question for my family
Interview Preparation Tips
RUSHIKESH APPIKONDA
I applied via campus placement at Aditya Degree College, Kakinada and was interviewed in Feb 2024. There were 3 interview rounds.
Test is all about common CRT questions
Simple topics like Artificial intelligence
(1 Question)
- Q1. Tell me about yourself. Why Foundever .
Selected
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Introduced about yourself
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Talk about any topic for few minutes
- Ans.
The impact of social media on society
Social media has revolutionized communication and connectivity
It has transformed the way people interact and share information
Social media has both positive and negative effects on society
Examples of positive effects include increased awareness, connectivity, and empowerment
Negative effects include cyberbullying, privacy concerns, and addiction
- Q2. What do you know about customer service
- Ans.
Customer service involves providing assistance and support to customers to meet their needs and ensure satisfaction.
Customer service is the act of assisting and supporting customers in various ways.
It involves addressing customer inquiries, resolving issues, and providing information.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
It requires effective communication, p...
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Teleperformance BPO job Reviews and Ratings
based on 1 review
Rating in categories
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Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
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6.2k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
|
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salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
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