iEnergizer BPO job Interview Questions and Answers

Q1. Tell me about your self?
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Proven track record of exceeding targets and KPIs

• Skilled in managing and motivating teams to deliver exceptional customer service

• Proficient in using CRM systems and other BPO tools

• Excellent communication and problem-solving skills
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Q2. Expected salary?
Ans. 
My expected salary is competitive and based on my experience, skills, and the market rate for BPO executives.
• Research the average salary range for BPO executives in the industry

• Consider your years of experience and skills that you bring to the role

• Be prepared to negotiate based on the company's budget and benefits package
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Asked about basics of computer, ms Word, xl, ppt

Q1. Hr asked self intro
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Q2. They asked Hobbie
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Q3. What are strengths and weaknesses
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Q4. Asked about job role
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Q5. Why you new this job
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Self interdiction education

Q1. Self interdiction education based qualification
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Q2. Education based qualification
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Q3. Salary packages
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Q1. Salary benefits weakness
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Q2. Any question for my family
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Test is all about common CRT questions

Simple topics like Artificial intelligence

Q1. Tell me about yourself. Why Foundever .
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Q1. Talk about any topic for few minutes
Ans. 
The impact of social media on society
• Social media has revolutionized communication and connectivity

• It has transformed the way people interact and share information

• Social media has both positive and negative effects on society

• Examples of positive effects include increased awareness, connectivity, and empowerment

• Negative effects include cyberbullying, privacy concerns, and addiction
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Q2. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers to meet their needs and ensure satisfaction.
• Customer service is the act of assisting and supporting customers in various ways.

• It involves addressing customer inquiries, resolving issues, and providing information.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• It requires effective communication, p...read more
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Q1. Tell me about yourself?
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Q2. Speak on a random topic for a minute
Ans. 
The benefits of meditation
• Meditation can reduce stress and anxiety

• It can improve focus and concentration

• Meditation can increase self-awareness and promote emotional health

• It may also lower blood pressure and improve sleep

• Examples of meditation techniques include mindfulness, transcendental, and loving-kindness
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Q3. Tell me about you family background
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It was totally done on phone
they will ask 3-4 general questions and you just need to type your answer and then send

Q1. Asked me to write about education system in india
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Q1. Tell me something about yourself?
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Q2. Tell me about your hobbies
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Q3. Question related to your hobbies
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Q1. Where do you see yourself
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Q2. What are you doing now
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