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Sutherland Global Services BPO job Interview Questions and Answers

Updated 9 Jan 2022

Sutherland Global Services BPO job Interview Experiences

1 interview found

BPO job Interview Questions & Answers

user image Syeda Farha Fatima

posted on 1 Jan 2022

I applied via Recruitment Consultant

Interview Questionnaire 

2 Questions

  • Q1. What is bpo?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • BPO services can be onshore, nearshore, or offshore depending on the ...

  • Answered by AI
  • Q2. About urself?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was walk in interview.....

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction my self

Round 3 - HR 

(5 Questions)

  • Q1. Introduction my self and any have experience or tell about like u
  • Q2. What is u name and tell about u r self
  • Q3. Why u like a travelling
  • Q4. My name is archana julolu completed degre this year and my father is labour my mother is housewife I have one brother he is studying in in intermediate
  • Q5. Yes I love the travelling and I like very to go to a temples and ocean parks very like and enjoy lots of much

Interview Preparation Tips

Topics to prepare for Optum Global Solutions BPO Information Processing Specialist interview:
  • Self intraduction
  • Tell about famous place
Interview preparation tips for other job seekers - So talk to the sir very smart and give a answer very fast and very understand
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. About my work experience About my job nature
  • Q2. How many years of job experience.proof about my character given by previous office as conduct certificate.
  • Q3. How will I do my job. I will work with gratitude
  • Q4. Do I have experience in this job I am having basic knowledge as I think it is enough to my work.
  • Q5. How about my character? I am dedicated worker
  • Q6. What about my nature? I am a reserve type.i speak less work more.
  • Q7. No comments I will prove by doing job .
Round 3 - Assignment 

I am basically commerce oriented student.i know basic typing,ms office like ms word and ms excel.and I am having tally certificate from college.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need laptop and training from you.i am ready to work in your esteemed concern with dedication,sincerity,truthful and faithful.i need an opportunity from your company to learn and work with sincerity.as my residence is far from our office I need to work from home.i trust God and pray to get work in your esteemed concern.

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced BPO Associate with strong communication and problem-solving skills.

    • I have worked in the BPO industry for 5 years, handling customer inquiries and resolving issues.

    • I am proficient in using CRM software and have a strong understanding of customer service principles.

    • I have received multiple commendations for my ability to handle difficult customers and de-escalate tense situations.

    • I am a q...

  • Answered by AI
  • Q2. What is your Hobbies
  • Ans. 

    My hobbies include reading, playing guitar, and hiking.

    • Reading: I enjoy reading books from various genres, such as fiction, self-help, and biographies.

    • Playing guitar: I have been playing the guitar for several years and enjoy learning and playing different songs.

    • Hiking: I love exploring nature and going on hikes to beautiful trails and mountains.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IGT Solutions BPO Associate interview:
  • Hobbies
  • Domestic BPO
Interview preparation tips for other job seekers - Quick Learner,Self Confidence, Want To achieve and promote

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you want to join BPO?
  • Ans. Because, Technology is evolving. ... Hence, the BPO companies are getting exposed to new work opportunities and projects. Freshers who join the BPO industry now, can easily boost their skills and can easily grow in the field of management. And it's most growing industry now in current situation.. some of my cousins and frnds are also working in BPO and I found high growth in their careers. That's all.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident like only you can do this. Be always in soft attitude.
Over confidence is bad but atleat be confident at what you are and you can do it.
Don't be fake..present what you are in real and trust me it's a very good impact on interviewer

I applied via LinkedIn and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Ground discussion is a fabulous in all our work

Round 2 - HR 

(1 Question)

  • Q1. What is your family background?
Round 3 - Assignment 

When we give any assignments than u should properly neet assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give up in your life because no one can change our life

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