AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Tech Mahindra
Compare
Filter interviews by
Tech Mahindra Senior Customer Service Associate Interview Questions and Answers
Tech Mahindra Senior Customer Service Associate Interview Experiences
3 interviews found
It was online aptitude test (computer generated)
(2 Questions)
- Q1. How are you doing?
- Q2. Nice and transparent
Selected
I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.
Versant app test which you have to qualify
(2 Questions)
- Q1. Tell us something about yourself?
- Ans.
I am a dedicated and experienced customer service professional with a strong focus on providing excellent support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I am a team player and enjoy collaborating with colleagues to
- Q2. Our salary is 12k only?? Are you comfortable with that??
- Ans.
I am open to discussing the salary further based on the overall compensation package and benefits offered.
I am open to discussing the salary further based on the overall compensation package and benefits offered.
I would like to know more about the benefits, bonuses, and opportunities for growth within the company.
I believe that salary is just one aspect of the overall compensation package, and I am willing to negotiate...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction,, previous experience,
Write essay on a topic
(1 Question)
- Q1. About myself and documentation and offer letter, all joining formalities were done.
Interview Preparation Tips
- Basic English, Apptitude test
What people are saying about Tech Mahindra
Interview questions from similar companies
Senior Customer Service Associate Interview Questions & Answers
Wipro
Saurabh Takkar
posted on 13 Mar 2024
Simple test - Basic question
(2 Questions)
- Q1. Why you want to join and technical questions
- Q2. Why you want to join us
Senior Customer Service Associate Interview Questions & Answers
Accenture
Anonymous
posted on 9 May 2023
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Previous experience.
- Q2. About new technology
- Q3. Roles and responsibilities
(3 Questions)
- Q1. Grammar check and communication
- Q2. Communication skills
- Q3. Versant round // confidence level
Senior Customer Service Associate Interview Questions & Answers
HCLTech
Anonymous
posted on 28 Mar 2022
I was interviewed in Feb 2022.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Where do you see yourself in 5 years?
- Q6. Tell me about yourself.
Interview Preparation Tips
Senior Customer Service Associate Interview Questions & Answers
Mphasis
Anonymous
posted on 5 Jul 2022
I applied via Indeed and was interviewed before Jul 2021. There were 2 interview rounds.
Topic given. Be quick to note down your points. Have clarity in your thoughts and expression.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Selected
(5 Questions)
- Q1. Tell me about your self.
- Q2. Why want to join this job.
- Ans.
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
- Q3. What is your weakness and strength?
- Ans.
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
- Q4. What are your career goals?
- Q5. Tell me about your family background
- Ans.
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
Tech Mahindra Interview FAQs
Tell us how to improve this page.
Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
Tech Mahindra Senior Customer Service Associate Interview Process
based on 6 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Tech Mahindra Senior Customer Service Associate Reviews and Ratings
based on 50 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.1 L/yr |
|
Senior Software Engineer
21.3k
salaries
| ₹5.5 L/yr - ₹23.2 L/yr |
|
Technical Lead
11.6k
salaries
| ₹9.3 L/yr - ₹31.2 L/yr |
|
Associate Software Engineer
5.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
Infosys
Cognizant
Accenture
Wipro
- Home >
- Interviews >
- Tech Mahindra Interview Questions >
- Tech Mahindra Senior Customer Service Associate Interview Questions
