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based on 33.3k Reviews

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Tech Mahindra Senior Customer Service Associate Interview Questions and Answers

Updated 19 Sep 2024

3 interviews found

Sort by: Popular
Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

It was online aptitude test (computer generated)

2

HR Round (2 Questions)

  • Q1. How are you doing?
  • Q2. Nice and transparent
Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023.

2 Interview Rounds

1

Assignment Round

Versant app test which you have to qualify

2

HR Round (2 Questions)

  • Q1. Tell us something about yourself?
  • Q2. Our salary is 12k only?? Are you comfortable with that??

Interview Preparation Tips

Interview preparation tips for other job seekers - Very less salary

I applied via Naukri.com and was interviewed before Feb 2021.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduction,, previous experience,
2

Assignment Round

Write essay on a topic

3

HR Round (1 Question)

  • Q1. About myself and documentation and offer letter, all joining formalities were done.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Customer Service Associate interview:
  • Basic English, Apptitude test
Interview preparation tips for other job seekers - Good Company to join. It is more 5 processes under voice and non voice channels. Good team of leads, Managers, HR. Very helpful and co-operative. Overall Good Experience working at Tech Mahindra.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

Simple test - Basic question

2

One-on-one Round (2 Questions)

  • Q1. Why you want to join and technical questions
  • Q2. Why you want to join us
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Previous experience.
  • Q2. About new technology
  • Q3. Roles and responsibilities
3

HR Round (3 Questions)

  • Q1. Grammar check and communication
  • Q2. Communication skills
  • Q3. Versant round // confidence level

I was interviewed in Feb 2022.

1 Interview Round

1

HR Round (6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best to achieve your goals

I applied via Indeed and was interviewed before Jul 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Topic given. Be quick to note down your points. Have clarity in your thoughts and expression.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it short. The HR of companies do not have time to read stories. Stay focussed on areas which highlight your achievements.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

English grammer,synonyms,paragraph reading

2

Technical Round (3 Questions)

  • Q1. Introduce yourself?
  • Q2. WHat is RAM ROM?
  • Q3. Where u use AI in your daily life?

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Mannerism , How we speak
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Support based questions
3

One-on-one Round (4 Questions)

  • Q1. Teaching questions in support
  • Q2. To difficult to all questions
  • Q3. ImpossibleI can't think this type
  • Q4. Support important questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Customer Service Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Assignment and One-on-one Round.
How to prepare for Tech Mahindra Senior Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, International Voice Process, Technical Documentation, Telecom Billing and UK Process.

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People are getting interviews through

based on 2 Tech Mahindra interviews
WalkIn
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Tech Mahindra Senior Customer Service Associate Salary
based on 219 salaries
₹1.3 L/yr - ₹6.2 L/yr
20% more than the average Senior Customer Service Associate Salary in India
View more details

Tech Mahindra Senior Customer Service Associate Reviews and Ratings

based on 50 reviews

3.4/5

Rating in categories

3.5

Skill development

3.2

Work-Life balance

3.3

Salary & Benefits

3.4

Job Security

3.2

Company culture

3.0

Promotions/Appraisal

3.1

Work Satisfaction

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