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Wipro Senior Customer Service Associate Interview Questions and Answers

Updated 13 Mar 2024

2 interviews found

Sort by: Popular
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

Simple test - Basic question

2

One-on-one Round (2 Questions)

  • Q1. Why you want to join and technical questions
  • Q2. Why you want to join us

I applied via Recruitment Consultant and was interviewed before Jul 2020.

7 Interview Rounds

Interview Questions

  • Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU ...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I WAS ONLY TOLD THAT I HAVE BEEN SELECTED FOR THE JOB AND TO WAIT OUTSIDE FOR A CONFIRMATION LETTER

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

It was online aptitude test (computer generated)

2

HR Round (2 Questions)

  • Q1. How are you doing?
  • Q2. Nice and transparent
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Previous experience.
  • Q2. About new technology
  • Q3. Roles and responsibilities
3

HR Round (3 Questions)

  • Q1. Grammar check and communication
  • Q2. Communication skills
  • Q3. Versant round // confidence level

I was interviewed in Feb 2022.

1 Interview Round

1

HR Round (6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best to achieve your goals
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What Movie have you watched recently?
  • Q2. Looper, it is an English movie
  • Q3. Explain that movie?
  • Q4. How would lead a team of 5, if two of them are not working well?
  • Q5. Would you prefer new technologies or staying in the old technology?

Interview Preparation Tips

Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself nd salary discussion
  • Q2. After that manager round

I applied via Company Website and was interviewed in Aug 2022.

10 Interview Rounds

1

Group Discussion Round

I want to group discussion im interested

2

Coding Test Round

I want to coding test sir interested

3

Coding Test Round

I want to coding testing im all was interested job

4

Group Discussion Round

Im interested to group Discussion sir im interested

5

Coding Test Round

Im interested to tha testing sir

6

Coding Test Round

Ya im all was test im interested tha job

7

Coding Test Round

Ya im interested tha job all Tamilnadu branches

8

One-on-one Round (1 Question)

  • Q1. Only for on round sir test
9

One-on-one Round (1 Question)

  • Q1. Only for one round sir im interested sir
10

One-on-one Round (1 Question)

  • Q1. Finneley for one rounding sir

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm interested tha job customer care services job all Tamilnadu branches work from home

I applied via Walk-in and was interviewed in Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. What is value of marketing
  • Q2. What is about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Bcome very bad work in the previous year happen

I applied via Walk-in and was interviewed in Jan 2022.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - CUSTOMER CARE EXECUTIVE SUPPORT

Wipro Interview FAQs

How many rounds are there in Wipro Senior Customer Service Associate interview?
Wipro interview process usually has 2 rounds. The most common rounds in the Wipro interview process are Aptitude Test and One-on-one Round.

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People are getting interviews through

based on 1 Wipro interview
Recruitment Consultant
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Wipro Senior Customer Service Associate Salary
based on 52 salaries
₹1.3 L/yr - ₹5 L/yr
At par with the average Senior Customer Service Associate Salary in India
View more details

Wipro Senior Customer Service Associate Reviews and Ratings

based on 13 reviews

3.3/5

Rating in categories

3.8

Skill development

3.3

Work-Life balance

2.7

Salary & Benefits

4.4

Job Security

3.3

Company culture

2.5

Promotions/Appraisal

3.0

Work Satisfaction

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