Wipro Senior Customer Service Associate Interview Questions and Answers

Q1. Previous experience.
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Q2. About new technology
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Q3. Roles and responsibilities
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Q1. Grammar check and communication
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Q2. Communication skills
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Q3. Versant round // confidence level
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Where do you see yourself in 5 years?
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Q6. Tell me about yourself.
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Q1. What Movie have you watched recently?
Ans. 
I recently watched the movie 'The Shawshank Redemption'.
• Directed by Frank Darabont

• Based on a novella by Stephen King

• Considered one of the greatest films of all time
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Q2. Looper, it is an English movie
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Q3. Explain that movie?
Ans. 
The movie is a science fiction thriller about a group of astronauts who go on a mission to investigate a mysterious signal from an alien planet.
• A group of astronauts embark on a dangerous mission to explore an alien planet

• They encounter strange and terrifying creatures on the planet

• The crew must navigate through various challenges to uncover the truth behind the mysterious signal

• The movie explores themes of isolation,
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Q4. How would lead a team of 5, if two of them are not working well?
Ans. 
I would address the performance issues with the two team members individually and provide support and guidance to help them improve.
• Have one-on-one meetings with each team member to discuss their performance and any challenges they may be facing

• Provide additional training or resources to help them improve

• Set clear expectations and goals for each team member

• Monitor their progress and provide regular feedback

• Consider rea
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Q5. Would you prefer new technologies or staying in the old technology?
Ans. 
I prefer new technologies as they often offer improved efficiency and capabilities.
• New technologies often provide better efficiency and capabilities

• Staying in old technology may lead to falling behind competitors

• Adopting new technologies can enhance customer experience and satisfaction
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Q1. Tell me about yourself nd salary discussion
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Q2. After that manager round
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I want to group discussion im interested

I want to coding test sir interested

I want to coding testing im all was interested job

Im interested to group Discussion sir im interested

Im interested to tha testing sir

Ya im all was test im interested tha job

Ya im interested tha job all Tamilnadu branches

Q1. Only for on round sir test
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Q1. Only for one round sir im interested sir
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Q1. Finneley for one rounding sir
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Q1. What is value of marketing
Ans. 
Marketing creates value by promoting products/services and building brand awareness.
• Marketing helps businesses reach their target audience

• It creates brand recognition and loyalty

• It generates leads and sales

• It helps businesses understand their customers' needs and preferences

• It creates a competitive advantage

• Examples: Coca-Cola's 'Share a Coke' campaign, Nike's 'Just Do It' slogan
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Q2. What is about your self
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Q1. Denail management Medical billing
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