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Tata Group

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4.2

based on 1.3k Reviews

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Tata Group Customer Service Executive Interview Questions and Answers

Updated 17 Sep 2022

Tata Group Customer Service Executive Interview Experiences

3 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 10 interview rounds.

Round 1 - Group Discussion 

I want to group discussion im interested

Round 2 - Coding Test 

I want to coding test sir interested

Round 3 - Coding Test 

I want to coding testing im all was interested job

Round 4 - Group Discussion 

Im interested to group Discussion sir im interested

Round 5 - Coding Test 

Im interested to tha testing sir

Round 6 - Coding Test 

Ya im all was test im interested tha job

Round 7 - Coding Test 

Ya im interested tha job all Tamilnadu branches

Round 8 - One-on-one 

(1 Question)

  • Q1. Only for on round sir test
    • Add your answer
Round 9 - One-on-one 

(1 Question)

  • Q1. Only for one round sir im interested sir
    • Add your answer
Round 10 - One-on-one 

(1 Question)

  • Q1. Finneley for one rounding sir
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm interested tha job customer care services job all Tamilnadu branches work from home

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 6 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discuss about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Positive attitude
Testing concepts

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Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills, testing concepts,

Top trending discussions

View All
Career Growth
2w (edited)
a technical lead
Help to Understand
I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
Got a question about Tata Group?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Oct 2021

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

    • Answered by AI
    Add your answer
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. If we keep you in a company What will you do for the company
    • Add your answer
  • Q2. Tell me about you and your family background .
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. There asked me what are you thinking about your salary is going to be
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have some knowledge about the company that you are going to give a interviews

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are the components of customer satisfaction?
    • View 4 more answers
  • Q2. Why is there a need of customer support?
  • Ans. 

    Customer support is essential for resolving customer issues and ensuring customer satisfaction.

    • Customer support helps customers with their queries and concerns

    • It provides a platform for customers to voice their opinions and feedback

    • It helps in building customer loyalty and trust

    • It can lead to increased sales and revenue

    • Examples include technical support, product assistance, and billing inquiries

    • Answered by AI
    Add your answer
  • Q3. What were you doing in the past?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. I gave interview for techm bpo vizag.
    • View 23 more answers
  • Q2. 1.tell me about your self.
    • View 17 more answers
  • Q3. What is your previous experience
    • View 12 more answers
  • Q4. Most difficult customer issue situation you have faced
    • View 11 more answers
  • Q5. Versant and typing test
    • View 9 more answers
  • Q6. Manager round
    • View 4 more answers
  • Q7. Telephonic conversation
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to excel in your job profile and looking for professional growth please don’t go to techm vizag site because 9 out of 10 times you will hate it the reason is that higher management like team lead, assistant manager, managers will make you leave the company as soon as possible. Those people feel that Techm vizag their own company. Even the gate security and cab drivers feel the same. I felt like a slave after working for 8 months where i got paid 12-13000 per month but those mind less shift timings makes you annoying anyway so don’t give interview here Please.

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Feb 2021

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join this job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to join this job because I want to start my career in non voices process there for I am here for this company

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualifications and experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Situation questions, language proficiency
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Commitment to work for the company for a long term
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

Customer Service Executive Interview Questions & Answers

HCLTech user image Ritesh Kumar. R

posted on 28 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Yeah! The GD round was about checked ng your communication skills where you are good at speaking or not and also they allow you to talk for 2 mins

Round 2 - Versant test 

(1 Question)

  • Q1. 2nd round was versant test and should good in talking writing and listening
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. A round with the manager and I spoke confidently and they check you are fit for this job or not
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold be confident and good communication skills that's it you can clear any type of round
More about working at Tata Group
golden leaf award

#16 Best Mega Company - 2022

golden leaf award

Tata Group Interview FAQs

How many rounds are there in Tata Group Customer Service Executive interview?
Tata Group interview process usually has 4-5 rounds. The most common rounds in the Tata Group interview process are Coding Test, Group Discussion and One-on-one Round.
What are the top questions asked in Tata Group Customer Service Executive interview?

Some of the top questions asked at the Tata Group Customer Service Executive interview -

  1. Only for on round sir t...read more
  2. Only for one round sir im interested ...read more
  3. Finneley for one rounding ...read more

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Tata Group Customer Service Executive Salary
based on 14 salaries
₹1.6 L/yr - ₹8.2 L/yr
15% more than the average Customer Service Executive Salary in India
View more details

Tata Group Customer Service Executive Reviews and Ratings

based on 6 reviews

4.9/5

Rating in categories

3.4

Skill development

4.6

Work-life balance

3.1

Salary

3.0

Job security

2.5

Company culture

3.0

Promotions

2.5

Work satisfaction

Explore 6 Reviews and Ratings
Tata Group Salaries in India
Manager
126 salaries
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₹8.6 L/yr - ₹31.9 L/yr

Assistant Manager
116 salaries
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₹3.8 L/yr - ₹15.6 L/yr

Software Engineer
83 salaries
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₹5 L/yr - ₹21 L/yr

Senior Manager
70 salaries
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₹12 L/yr - ₹42 L/yr

Engineer
48 salaries
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₹2.1 L/yr - ₹9.6 L/yr

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