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Accenture Senior Customer Service Associate Interview Questions and Answers
Accenture Senior Customer Service Associate Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Previous experience.
- Q2. About new technology
- Q3. Roles and responsibilities
(3 Questions)
- Q1. Grammar check and communication
- Q2. Communication skills
- Q3. Versant round // confidence level
Interview questions from similar companies
Senior Customer Service Associate Interview Questions & Answers
Wipro
Saurabh Takkar
posted on 13 Mar 2024
Simple test - Basic question
(2 Questions)
- Q1. Why you want to join and technical questions
- Q2. Why you want to join us
Senior Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 2 Apr 2024
It was online aptitude test (computer generated)
(2 Questions)
- Q1. How are you doing?
- Q2. Nice and transparent
Senior Customer Service Associate Interview Questions & Answers
HCLTech
Anonymous
posted on 28 Mar 2022
I was interviewed in Feb 2022.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Where do you see yourself in 5 years?
- Q6. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Selected
(5 Questions)
- Q1. Tell me about your self.
- Q2. Why want to join this job.
- Ans.
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
- Q3. What is your weakness and strength?
- Ans.
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
- Q4. What are your career goals?
- Q5. Tell me about your family background
- Ans.
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Short-answer questions, story-based questions, and aptitude tests:
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Selected
I was interviewed in Dec 2024.
(4 Questions)
- Q1. Tell me something about yourself.
- Q2. Work experience.
- Q3. What do you see yourself in next 5 years?
- Q4. Weakness and strength
(2 Questions)
- Q1. In next 5 years.
- Q2. What are yours goals? Weakness and strength. Know about company.
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Java basics questions
- Q2. Sql basics questions
Interview Preparation Tips
Senior Customer Service Associate Interview Questions & Answers
Wipro
Anonymous
posted on 6 Jul 2021
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 7 interview rounds.
Interview Questionnaire
1 Question
- Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU A CONSULTANCY IN 2003 SO OVER THE TIME A LOT ...
Interview Preparation Tips
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Accenture Senior Customer Service Associate Interview Process
based on 3 interviews
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