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Accenture Senior Customer Service Associate Interview Questions and Answers
Updated
9 May 2023
1 interview found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Previous experience. Add Answer
- Q2. About new technology Add Answer
- Q3. Roles and responsibilities Add Answer
3
HR Round (3 Questions)
- Q1. Grammar check and communication Add Answer
- Q2. Communication skills Add Answer
- Q3. Versant round // confidence level Add Answer
Interview questions from similar companies
Saurabh Takkar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Simple test - Basic question
2
One-on-one Round (2 Questions)
- Q1. Why you want to join and technical questions Add Answer
- Q2. Why you want to join us Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
It was online aptitude test (computer generated)
2
HR Round (2 Questions)
- Q1. How are you doing? Add Answer
- Q2. Nice and transparent Add Answer
I was interviewed in Feb 2022.
1 Interview Round
1
HR Round (6 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Where do you see yourself in 5 years? Add Answer
- Q6. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give your best to achieve your goals
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
1
Assignment Round
Short-answer questions, story-based questions, and aptitude tests:
2
Coding Test Round
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Which colour do you like and why? Add Answer
- Q2. Why did you left previous job? Add Answer
I applied via Recruitment Consultant and was interviewed before Jul 2020.
7 Interview Rounds
Interview Questions
- Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU ...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I WAS ONLY TOLD THAT I HAVE BEEN SELECTED FOR THE JOB AND TO WAIT OUTSIDE FOR A CONFIRMATION LETTER
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2023.
2 Interview Rounds
1
Assignment Round
Versant app test which you have to qualify
2
HR Round (2 Questions)
- Q1. Tell us something about yourself? View Answers (1)
- Q2. Our salary is 12k only?? Are you comfortable with that?? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Very less salary
Accenture Interview FAQs
How many rounds are there in Accenture Senior Customer Service Associate interview?
Accenture interview process usually has 3 rounds. The most common rounds in the Accenture interview process are Resume Shortlist, One-on-one Round and HR.
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based on 21 reviews
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