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HCLTech Senior Customer Service Associate Interview Questions and Answers
1 interview found
Anonymous
I was interviewed in Feb 2022.
1 Interview Round
HR Round (6 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Where do you see yourself in 5 years? Add Answer
- Q6. Tell me about yourself. Add Answer
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Saurabh Takkar
2 Interview Rounds
Aptitude Test Round
Simple test - Basic question
One-on-one Round (2 Questions)
- Q1. Why you want to join and technical questions Add Answer
- Q2. Why you want to join us Add Answer
2 Interview Rounds
Aptitude Test Round
It was online aptitude test (computer generated)
HR Round (2 Questions)
- Q1. How are you doing? Add Answer
- Q2. Nice and transparent Add Answer
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022.
3 Interview Rounds
Resume Shortlist Round
One-on-one Round (3 Questions)
- Q1. Previous experience. Add Answer
- Q2. About new technology Add Answer
- Q3. Roles and responsibilities Add Answer
HR Round (3 Questions)
- Q1. Grammar check and communication Add Answer
- Q2. Communication skills Add Answer
- Q3. Versant round // confidence level Add Answer
I applied via Indeed and was interviewed before Jul 2021.
2 Interview Rounds
Resume Shortlist Round
Group Discussion Round
Topic given. Be quick to note down your points. Have clarity in your thoughts and expression.
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Nov 2024.
3 Interview Rounds
Aptitude Test Round
It was a versant round from Pearson.
One-on-one Round (1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability. Add Answer
HR Round (1 Question)
- Q1. Basic salary expectations Add Answer
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
Assignment Round
Short-answer questions, story-based questions, and aptitude tests:
Coding Test Round
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jul 2020.
7 Interview Rounds
Interview Questions
- Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU ...read more
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HCLTech Senior Customer Service Associate Reviews and Ratings
based on 10 reviews
Rating in categories
|
Software Engineer
22.5k
salaries
|  ₹1.2 L/yr - ₹8 L/yr |
|
Technical Lead
20.7k
salaries
| ₹6.9 L/yr - ₹25 L/yr |
|
Senior Software Engineer
15.4k
salaries
| ₹4 L/yr - ₹16.5 L/yr |
|
Lead Engineer
14.8k
salaries
| ₹4.2 L/yr - ₹14 L/yr |
|
Senior Analyst
13.8k
salaries
| ₹1 L/yr - ₹8.6 L/yr |
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