HCLTech Senior Customer Service Associate Interview Questions and Answers

It was online aptitude test (computer generated)

Q1. How are you doing?
Add your answer
Q2. Nice and transparent
Add your answer

Q1. Previous experience.
Add your answer
Q2. About new technology
Add your answer
Q3. Roles and responsibilities
Add your answer

Q1. Grammar check and communication
Add your answer
Q2. Communication skills
Add your answer
Q3. Versant round // confidence level
Add your answer

Topic given. Be quick to note down your points. Have clarity in your thoughts and expression.

This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.

Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.

This round assesses your communication, teamwork, and problem-solving skills in a group setting.

This could involve analyzing a real-world business scenario and presenting your recommendations.

Q1. This is an interview with technical experts to assess your technical knowledge and skills.
Add your answer
Q2. HR Round:
Add your answer

Q1. Tell me about your self.
Add your answer
Q2. Why want to join this job.
Ans. 
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
Answered Anonymously
View 1 more answer
Q3. What is your weakness and strength?
Ans. 
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
Answered Anonymously
View 1 more answer
Q4. What are your career goals?
Add your answer
Q5. Tell me about your family background
Ans. 
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
Answered Anonymously
View 1 more answer

It was a versant round from Pearson.

Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
Add your answer

Q1. Basic salary expectations
Add your answer

Short-answer questions, story-based questions, and aptitude tests:

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Q1. Tell me something about yourself.
Add your answer
Q2. Work experience.
Add your answer
Q3. What do you see yourself in next 5 years?
Add your answer
Q4. Weakness and strength
Add your answer

Q1. In next 5 years.
Add your answer
Q2. What are yours goals? Weakness and strength. Know about company.
Add your answer