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TCS Customer Care Executive Interview Questions and Answers
TCS Customer Care Executive Interview Experiences
7 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Short-answer questions, story-based questions, and aptitude tests:
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Selected
I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.
(3 Questions)
- Q1. How can you add value to TCS
- Ans.
I can add value to TCS by providing excellent customer service, resolving issues efficiently, and contributing to customer satisfaction.
I have strong communication skills to effectively interact with customers and address their concerns
I am skilled in problem-solving to quickly resolve issues and provide solutions
I am committed to delivering high-quality service to enhance customer satisfaction and loyalty
- Q2. What are you strength and how can you useit for this role
- Q3. How will you deal with am angry customer
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
Self introduction,typeing test ,hr round
Group discussion,hr round
Interview Preparation Tips
- Mountain
What people are saying about TCS
I applied via Internshala and was interviewed before Apr 2023. There were 2 interview rounds.
Topic was global warming.
20 qs were there in the aptitude test.
Interview Preparation Tips
TCS interview questions for designations
I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself,about your skills,basic knowledge about you
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Dec 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
- Q3. Tell me about yourself.
Interview Preparation Tips
I am ARPAN DUTTA, I have completed a BBA degree from Adamas University, Barasat Kolkata. I believe that my diverse technical abilities would be a unique asset to your company. My own career would be benefited through being a productive member of your organization. I am enclosing my current resume. I assure you that I will do my best towards the progress of your esteemed company and build a long lasting relationship with you.
I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.
There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc
They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd
(1 Question)
- Q1. Are you comfortable with night shift?
- Ans. Yes, any shift tym ll be okay for me.
(1 Question)
- Q1. Salary discussion with candidate
Interview Preparation Tips
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Share details of your previous job.
Interview Preparation Tips
- Customer Service
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TCS Customer Care Executive Interview Process
based on 5 interviews
Interview experience
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TCS Customer Care Executive Reviews and Ratings
based on 46 reviews
Rating in categories
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|  ₹0 L/yr - ₹0 L/yr |
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66.6k
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| ₹0 L/yr - ₹0 L/yr |
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AST Consultant
51.5k
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Assistant System Engineer
29.8k
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