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Tech Mahindra Customer Service Representative Interview Questions and Answers for Experienced

Updated 13 May 2024

Tech Mahindra Customer Service Representative Interview Experiences for Experienced

2 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
  • Answered Anonymously
  • Q2. Why do you want to enter BPO sector?
  • Ans. I am only for experience Bpo sector
  • Answered Anonymously
  • Q3. Customer support
Round 2 - Assignment 

My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business

I applied via Internshala and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself Why do you think you are fit for this role
  • Q2. What qualities do you have Your strength and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language and have a good communication skills and speak without any nervousness.

Customer Service Representative Interview Questions Asked at Other Companies for undefined

asked in HCLTech
Q1. What is a bpo, what do you know about bpo, could you please expla ... read more
asked in Diligent
Q2. What will you do when you don't find any solution to the customer ... read more
asked in EOSGlobe
Q3. What is market capitalisation.?
Q4. How you convinced your customer on ph call.
Q5. What are banking products?

Customer Service Representative Jobs at Tech Mahindra

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
  • Q3. Why this job is important for you?
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Convenient for night shift
  • Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They would ask you about the reason for choosing this job
Round 2 - Group Discussion 

They would ask you about trick question

Interview Preparation Tips

Interview preparation tips for other job seekers - It is quite easy to crack the interview if you be confident enough it will really a cake walk

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Representative interview for experienced candidates?
Tech Mahindra interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process for experienced candidates are HR and Assignment.
How to prepare for Tech Mahindra Customer Service Representative interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, international bpo, Customer Service, UK Process and International BPO.
What are the top questions asked in Tech Mahindra Customer Service Representative interview for experienced candidates?

Some of the top questions asked at the Tech Mahindra Customer Service Representative interview for experienced candidates -

  1. 4) What is the difference between BPO and K...read more
  2. 6) What you understand about B...read more
  3. Customer supp...read more

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Tech Mahindra Customer Service Representative Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more
Tech Mahindra Customer Service Representative Salary
based on 223 salaries
₹0.8 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details

Tech Mahindra Customer Service Representative Reviews and Ratings

based on 63 reviews

2.9/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.7

Salary

3.1

Job security

2.6

Company culture

2.6

Promotions

2.6

Work satisfaction

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