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EOSGlobe Customer Service Representative Interview Questions and Answers
EOSGlobe Customer Service Representative Interview Experiences
7 interviews found
(1 Question)
- Q1. About myself and back experience
(1 Question)
- Q1. Accounts related questions
No third round and no any questions
(1 Question)
- Q1. No fourth around in any questions
(1 Question)
- Q1. No fiveth around and no any questions
Interview Preparation Tips
SHEKINA SANDY
Selected
I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. What do you mean by excel
- Ans.
Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.
Excel is used for organizing data into rows and columns.
It allows users to perform calculations, create charts, and analyze data.
Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.
Excel is commonly used in business for financial analysis, budgeting, and reporting.
- Q2. What do you mean by word
- Ans.
A word is a unit of language that carries meaning and can be spoken or written.
A word is made up of one or more letters or characters.
Words can be combined to form sentences and convey information.
Different languages have different words with unique meanings.
Examples: 'apple', 'happy', 'computer'
Interview Preparation Tips
- Banking Operations
I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What's your salary expectations
- Q2. What's ur ambition ?
- Q3. Are u comfortable this job ?
- Q4. What's ur future planning
- Ans.
My future plan is to grow within the company and take on more responsibilities while continuing to provide excellent customer service.
I plan to take on additional training and certifications to enhance my skills
I hope to eventually move into a leadership role within the customer service department
I am committed to continuously improving my performance and contributing to the success of the company
- Q5. Tell me About ur self
Interview Preparation Tips
- MS Office
- Advanced Excel
- Coding
I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self?
(1 Question)
- Q1. 1) Tell me about your self. 2) have any experience or not? 3) why do you want to join? 4) salary expectations 5) sale the product.(e.g: mobile,pen or paper)
(1 Question)
- Q1. Why do you want to join us do you no about bpo Timing is comfortable to you.
Interview Preparation Tips
- About your self
EOSGlobe interview questions for designations
Adi K
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Sell me a book?
- Ans.
Discover the captivating world of magic and mystery in this bestselling fantasy novel.
Immerse yourself in a thrilling adventure filled with twists and turns
Meet unforgettable characters who will capture your heart
Experience a richly detailed world that will transport you to another realm
(1 Question)
- Q1. About Further Studies
I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about your self
- Q2. Why you want to join us and why BPO.?
- Q3. What is market capitalisation.?
- Ans.
Market capitalisation is the total value of a company's outstanding shares.
Market capitalisation is calculated by multiplying the current market price of a company's stock by the total number of outstanding shares.
It is used to determine the size of a company and its overall worth in the market.
Companies with a higher market capitalisation are generally considered to be more stable and less risky investments.
For exampl...
- Q4. Tell me about your previous organization.?
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
KHAN ARFAT FIROZ
posted on 18 Dec 2020
I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. About my self and previous experience.
- Q2. Why they don't act like that they comment?
- Q3. Because there is no management among their staff.
- Q4. Why they don't provide proper and on time salary?
- Q5. Because they don't care what employees say.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. He asked me to give a introduction
- Q2. He asked me to tell something about my last job
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Startek
Anonymous
posted on 2 Feb 2024
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. About yourself , sympathy , empathy , apology , your hobbies , why you join bpo sector, in 5 year what your goals
(1 Question)
- Q1. Why you join this sector
Customer Service Representative Interview Questions & Answers
iQor Global Services
Anonymous
posted on 14 Feb 2023
Selected
I applied via Referral and was interviewed in Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. How was your previous company experience?
- Ans.
I had a positive experience at my previous company.
Received extensive training in customer service techniques
Handled a high volume of customer inquiries and resolved issues efficiently
Received positive feedback from customers for my helpful and friendly demeanor
Collaborated with team members to improve customer satisfaction ratings
Utilized CRM software to track customer interactions and maintain accurate records
- Q2. What were your KPIs in last organisation?
- Ans.
My KPIs in my last organization were focused on customer satisfaction, response time, and first call resolution.
Customer satisfaction: Ensuring customers were happy with the service provided
Response time: Responding to customer inquiries within a specified timeframe
First call resolution: Resolving customer issues on the first call without the need for follow-up
Example: Achieving a customer satisfaction rating of 95% or...
(3 Questions)
- Q1. What is your expected salary?
- Ans.
I am open to discussing salary based on the responsibilities and requirements of the position.
I believe that compensation should be fair and competitive within the industry.
I am more focused on finding the right fit and opportunity rather than a specific salary.
I am open to negotiation and would like to learn more about the benefits and growth opportunities offered by the company.
I am confident that my skills and exper...
- Q2. Why should we give you that much salary?
- Ans.
I have the necessary skills, experience, and dedication to excel in this role and contribute to the success of the company.
I have a proven track record of providing exceptional customer service and resolving issues effectively.
I possess excellent communication and interpersonal skills, which are essential for building strong relationships with customers.
I am highly motivated and committed to delivering results, ensurin...
- Q3. How was your experience with last organisation?
- Ans.
My experience with my last organization was positive and rewarding.
I had the opportunity to work with a diverse team and learn from experienced professionals.
I received regular training and support to enhance my customer service skills.
I consistently met or exceeded performance targets, receiving recognition for my achievements.
I enjoyed building relationships with customers and resolving their issues effectively.
I app...
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|  ₹0.5 L/yr - ₹3.5 L/yr |
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Customer Service Executive
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| ₹1 L/yr - ₹4.2 L/yr |
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Customer Care Executive
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| ₹0.9 L/yr - ₹3.2 L/yr |
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| ₹1.4 L/yr - ₹5 L/yr |
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Team Lead
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