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EOSGlobe
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EOSGlobe Customer Service Representative Interview Questions and Answers
EOSGlobe Customer Service Representative Interview Experiences
7 interviews found
(1 Question)
- Q1. About myself and back experience
(1 Question)
- Q1. Accounts related questions
No third round and no any questions
(1 Question)
- Q1. No fourth around in any questions
(1 Question)
- Q1. No fiveth around and no any questions
Interview Preparation Tips
SHEKINA SANDY
Selected
I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. What do you mean by excel
- Ans.
Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.
Excel is used for organizing data into rows and columns.
It allows users to perform calculations, create charts, and analyze data.
Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.
Excel is commonly used in business for financial analysis, budgeting, and reporting.
- Q2. What do you mean by word
- Ans.
A word is a unit of language that carries meaning and can be spoken or written.
A word is made up of one or more letters or characters.
Words can be combined to form sentences and convey information.
Different languages have different words with unique meanings.
Examples: 'apple', 'happy', 'computer'
Interview Preparation Tips
- Banking Operations
I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What's your salary expectations
- Q2. What's ur ambition ?
- Q3. Are u comfortable this job ?
- Q4. What's ur future planning
- Ans.
My future plan is to grow within the company and take on more responsibilities while continuing to provide excellent customer service.
I plan to take on additional training and certifications to enhance my skills
I hope to eventually move into a leadership role within the customer service department
I am committed to continuously improving my performance and contributing to the success of the company
- Q5. Tell me About ur self
Interview Preparation Tips
- MS Office
- Advanced Excel
- Coding
I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about your self?
(1 Question)
- Q1. 1) Tell me about your self. 2) have any experience or not? 3) why do you want to join? 4) salary expectations 5) sale the product.(e.g: mobile,pen or paper)
(1 Question)
- Q1. Why do you want to join us do you no about bpo Timing is comfortable to you.
Interview Preparation Tips
- About your self
EOSGlobe interview questions for designations
Adi K
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Sell me a book?
- Ans.
Discover the captivating world of magic and mystery in this bestselling fantasy novel.
Immerse yourself in a thrilling adventure filled with twists and turns
Meet unforgettable characters who will capture your heart
Experience a richly detailed world that will transport you to another realm
(1 Question)
- Q1. About Further Studies
I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about your self
- Q2. Why you want to join us and why BPO.?
- Q3. What is market capitalisation.?
- Ans.
Market capitalisation is the total value of a company's outstanding shares.
Market capitalisation is calculated by multiplying the current market price of a company's stock by the total number of outstanding shares.
It is used to determine the size of a company and its overall worth in the market.
Companies with a higher market capitalisation are generally considered to be more stable and less risky investments.
For exampl...
- Q4. Tell me about your previous organization.?
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
KHAN ARFAT FIROZ
posted on 18 Dec 2020
I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. About my self and previous experience.
- Q2. Why they don't act like that they comment?
- Q3. Because there is no management among their staff.
- Q4. Why they don't provide proper and on time salary?
- Q5. Because they don't care what employees say.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. He asked me to give a introduction
- Q2. He asked me to tell something about my last job
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Altruist Technologies
Anonymous
posted on 6 Jul 2021
I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Self introduction
- Q2. Previous experience and responsibilities ?
- Q3. Why should we hire you?
- Q4. Choose any topic to discuss?
- Q5. Why you want to join us?
- Q6. What is customer service?
- Ans.
Customer service is the support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing assistance with product or service usage
Resolving complaints and issues
Building relationships with customers to ensure satisfaction and loyalty
- Q7. How to handle irritated customers?
- Ans.
Handle irritated customers by listening actively, empathizing, apologizing, and offering solutions.
Listen actively to their complaints without interrupting
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Stay calm and professional throughout the interaction
Interview Preparation Tips
Be confident at the time of interview.
Don't be rush.
Selected
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Why do you want to work here?
- Q2. Looking for an opportunity to grow
EOSGlobe Interview FAQs
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EOSGlobe Interviews By Designations
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EOSGlobe Customer Service Representative Interview Process
based on 9 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
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EOSGlobe Customer Service Representative Reviews and Ratings
based on 79 reviews
Rating in categories
|
Customer Service Executive
274
salaries
|  ₹1 L/yr - ₹4.9 L/yr |
|
Customer Service Representative
272
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
178
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Team Lead
162
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Quality Analyst
151
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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