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EOSGlobe Customer Care Associate Interview Questions and Answers
EOSGlobe Customer Care Associate Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Why you chose BPO
- Ans.
I chose BPO because of the opportunity to interact with diverse customers and develop strong communication skills.
Opportunity to interact with diverse customers
Develop strong communication skills
Interest in helping customers resolve issues efficiently
Interview Preparation Tips
Gokula Krishnan
Selected
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care associate with 3 years of experience in resolving customer issues and providing exceptional service.
Experienced customer care associate
Skilled in resolving customer issues
Strong communication and problem-solving skills
Focused on providing exceptional service
Empathetic and patient with customers
- Q2. Why you choose BPO
- Ans.
I chose BPO because of the opportunity to interact with diverse customers and develop my communication skills.
Opportunity to interact with diverse customers
Develop communication skills
Interest in helping customers resolve issues
Desire for a fast-paced work environment
Selected
I appeared for an interview before Feb 2024.
(1 Question)
- Q1. Can you tell me about yourself?
(2 Questions)
- Q1. Can you describe your job role in your previous position?
- Q2. What is your typing speed?
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I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was hired for Zomato chat process so questions were accordingly to Zomato pre delivery and post delivery scenarios
- Ans. According to scenarios keep yourself as CX and then give resolution to interviewer
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Give more detailsI about native place
- Ans.
My native place is a small town located in the foothills of the Himalayas, known for its scenic beauty and peaceful environment.
Located in the foothills of the Himalayas
Known for its scenic beauty
Peaceful environment
Rich in cultural heritage
Close-knit community
Famous for local cuisine like momos and thukpa
Interview Preparation Tips
- Communication Skills
I applied via Campus Placement and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Jul 2023. There were 3 interview rounds.
I got selected through my campus. I got behavioural and aptitude questions for 1 hour
(2 Questions)
- Q1. HR called me and asked my Introduction and skills that I have
- Q2. Ask me to tell something about methat I haven't written in my resume
C # MCQs are asked in this round
I have been clear elitmus test first.
(2 Questions)
- Q1. Coding questions from C++
- Q2. Sql questions
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. About the person and his experience overall.
- Q2. Versant test, typing and communication skills
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jul 2022. There were 4 interview rounds.
(1 Question)
- Q1. Why you have left the earlier job
(1 Question)
- Q1. Why have you left earlier job?
(2 Questions)
- Q1. Is there any family support for technical job?
- Q2. Why you are here inspite of being an engineer?
- Ans. I have not got any job in my field
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EOSGlobe Customer Care Associate Interview Process
based on 4 interviews
1 Interview rounds
- HR Round
Interview Questions from Similar Companies
EOSGlobe Customer Care Associate Reviews and Ratings
based on 6 reviews
Rating in categories
|
Customer Service Executive
274
salaries
|  ₹1 L/yr - ₹4.9 L/yr |
|
Customer Service Representative
272
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
178
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Team Lead
162
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Quality Analyst
151
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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