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EOSGlobe Customer Care Associate Interview Questions and Answers

Updated 21 Feb 2025

EOSGlobe Customer Care Associate Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care associate with 3 years of experience in resolving customer issues and providing exceptional service.

    • Experienced customer care associate

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Focused on providing exceptional service

    • Empathetic and patient with customers

  • Answered by AI
  • Q2. Why you choose BPO
  • Ans. 

    I chose BPO because of the opportunity to interact with diverse customers and develop my communication skills.

    • Opportunity to interact with diverse customers

    • Develop communication skills

    • Interest in helping customers resolve issues

    • Desire for a fast-paced work environment

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why you chose BPO
  • Ans. 

    I chose BPO because of the opportunity to interact with diverse customers and develop strong communication skills.

    • Opportunity to interact with diverse customers

    • Develop strong communication skills

    • Interest in helping customers resolve issues efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee calm

Customer Care Associate Interview Questions Asked at Other Companies

Q1. What are the exterior emulsions has in asian paints?
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Q3. If any Dark Colours for using exterior border wall colour, How ma ... read more
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Q5. How Much Water Dilution mix With 1 ltr exterior emulsion?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Can you describe your job role in your previous position?
  • Q2. What is your typing speed?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you have left the earlier job
Round 3 - One-on-one 

(1 Question)

  • Q1. Why have you left earlier job?
Round 4 - Client Interview 

(2 Questions)

  • Q1. Is there any family support for technical job?
  • Q2. Why you are here inspite of being an engineer?
  • Ans. I have not got any job in my field
  • Answered Anonymously
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self ?
  • Q2. Job profile
Round 2 - Aptitude Test 

You need to do typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager will take the interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Pretty much easy interview

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything

I applied via Job Fair and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Did mock call as customer service associate and customer
  • Q3. Tell me about favourite day
  • Q4. Tell me about movie scene
  • Q5. Favorite places you went
  • Q6. Why you want to customer care executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for startek if you are seeking to work in BPO
Go for others
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Translator 

(1 Question)

  • Q1. English translation karate hai.
Round 3 - Technical 

(1 Question)

  • Q1. Computer software questions hote hai
Round 4 - Aptitude Test 

Tipping test late hai

Interview Preparation Tips

Topics to prepare for Startek Customer Care Associate interview:
  • English
  • Computer Operating
Interview preparation tips for other job seekers - Aegis bpo best hai
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. What is Customer Excutive
  • Q3. My Name is Raju Bauri I Live At West Bengal Kulti My Qualification Is Diploma In Mechanical Engineering I Have Two Brother One Sister My Father Is Farmer And My Mother Is Home Maker I Really Intersted To ...
  • Q4. A Customer Excutive is a Professional who mangage a Companys Customer experince. Handle Client Queries resolved Issues and Ensure A Seamless customer journey
Round 2 - Aptitude Test 

A Standardized assessment designed to measured an individual cognitive abilities skills and potential well in a specific role or field.

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Care Associate interview?
EOSGlobe interview process usually has 1-2 rounds. The most common rounds in the EOSGlobe interview process are HR and One-on-one Round.

Tell us how to improve this page.

EOSGlobe Customer Care Associate Interview Process

based on 4 interviews

1 Interview rounds

  • HR Round
View more

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EOSGlobe Customer Care Associate Salary
based on 13 salaries
₹1 L/yr - ₹2.5 L/yr
26% less than the average Customer Care Associate Salary in India
View more details

EOSGlobe Customer Care Associate Reviews and Ratings

based on 6 reviews

1.9/5

Rating in categories

2.1

Skill development

1.7

Work-life balance

1.8

Salary

2.0

Job security

1.4

Company culture

1.3

Promotions

1.7

Work satisfaction

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