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EOSGlobe Customer Care Executive Interview Questions and Answers

Updated 10 Oct 2024

EOSGlobe Customer Care Executive Interview Experiences

5 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want this job?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Focused on providing exceptional service

  • Answered by AI
  • Q2. 2 effects of net profit in final account
  • Ans. 

    Net profit in final account affects the financial health and performance of a company.

    • Net profit is a key indicator of a company's profitability and success.

    • Higher net profit indicates better financial performance and potential for growth.

    • Lower net profit may signal financial challenges or inefficiencies in operations.

    • Net profit impacts shareholder returns and dividends.

    • Net profit influences the company's ability to re

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - Fluency test 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Try avoiding this company they just want to waste your time they don't care about your time.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself ??
  • Q2. About your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and if want to go for interview kindly contact me for eureka company

EOSGlobe interview questions for designations

 Customer Care Associate

 (3)

 Customer Care Representative

 (2)

 Customer Service Executive

 (9)

 Customer Support Executive

 (5)

 Senior Customer Service Executive

 (1)

 Customer Agent

 (2)

 Customer Service

 (1)

 Customer Service Representative

 (7)

I was interviewed before Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and empathetic individual with a passion for helping others.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am a good listener and strive to understand the needs of each customer to provide the best possible assistance.

    • I am detail-oriented and organized, ensuring that I can efficiently handle multiple tasks at once.

    • I am a team player and enjoy c...

  • Answered by AI
  • Q2. Why you left the job
  • Ans. 

    Seeking better growth opportunities and challenges in a new environment.

    • Looking for career advancement

    • Seeking new challenges and learning opportunities

    • Company restructuring led to changes in job roles

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Intro to oyo
Tips: Think before you hire

Round: client round
Experience: Topic on favorite movie inteo
Tips: Think before you hire

Skills: Communication

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. (1)what is sales?
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money.

    • Sales involves identifying potential customers and their needs

    • It also involves promoting and demonstrating the benefits of the product or service

    • Closing the sale by convincing the customer to make a purchase

    • Following up with customers to ensure satisfaction and encourage repeat business

    • Examples include selling cars, insurance polici

  • Answered by AI
  • Q2. (2) what is E-commerce?
  • Ans. 

    E-commerce refers to buying and selling of goods and services online.

    • E-commerce involves online transactions through websites or mobile apps.

    • It eliminates the need for physical stores and allows businesses to reach a wider audience.

    • Examples include Amazon, eBay, and Alibaba.

    • E-commerce has grown rapidly in recent years due to the convenience it offers to customers.

  • Answered by AI
  • Q3. (3) what is the advantages and disadvantages of online shopping?
  • Q4. (4) what is online shopping?
  • Ans. 

    Online shopping is the process of buying goods or services over the internet.

    • Online shopping allows customers to browse and purchase products from the comfort of their own homes.

    • Customers can compare prices and read reviews before making a purchase.

    • Popular online shopping websites include Amazon, eBay, and Walmart.

    • Online shopping has become increasingly popular due to its convenience and accessibility.

    • Payment methods f...

  • Answered by AI
  • Q5. (5) Tell us some name of e-commerce site.
  • Ans. 

    E-commerce sites are online platforms where you can buy and sell products and services.

    • Amazon - one of the largest e-commerce sites in the world

    • eBay - an online auction and shopping website

    • Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services

    • Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...

  • Answered by AI
  • Q6. (6) Tell us about yourself?
  • Q7. (7) what is your strength and weekends?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be positive.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Speak something about yourself
  • Q2. What are your hobbies
  • Q3. Speak few lines in terms of your personal life
  • Q4. What do you normally like doing in your spare time

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a simple process

I was interviewed before May 2020.

Interview Questionnaire 

1 Question

  • Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very very simple and easy. There's nothing more to think about the interview.

I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you handle irated customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just share your experience and even if there is negligible grammatical mistake your answer should be correct.

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. You will be able to do the work which I'll give you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Think +ve and be confident you will creck the interview

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Care Executive interview?
EOSGlobe interview process usually has 1 rounds. The most common rounds in the EOSGlobe interview process are HR.
How to prepare for EOSGlobe Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EOSGlobe. The most common topics and skills that interviewers at EOSGlobe expect are Calling, Inbound Calls, Inbound Process, Solving Queries and Telecalling.

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EOSGlobe Customer Care Executive Interview Process

based on 6 interviews

1 Interview rounds

  • HR Round
View more
EOSGlobe Customer Care Executive Salary
based on 186 salaries
₹1 L/yr - ₹3.5 L/yr
18% less than the average Customer Care Executive Salary in India
View more details

EOSGlobe Customer Care Executive Reviews and Ratings

based on 46 reviews

2.6/5

Rating in categories

2.8

Skill development

2.6

Work-life balance

2.0

Salary

2.3

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

Explore 46 Reviews and Ratings
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