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EOSGlobe
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EOSGlobe Customer Care Executive Interview Questions and Answers
EOSGlobe Customer Care Executive Interview Experiences
5 interviews found
Sana Idrisi
Selected
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself.
- Q2. Why do you want this job?
Anonymous
Selected
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
Focused on providing exceptional service
- Q2. 2 effects of net profit in final account
- Ans.
Net profit in final account affects the financial health and performance of a company.
Net profit is a key indicator of a company's profitability and success.
Higher net profit indicates better financial performance and potential for growth.
Lower net profit may signal financial challenges or inefficiencies in operations.
Net profit impacts shareholder returns and dividends.
Net profit influences the company's ability to re
Interview Preparation Tips
Moto Moto
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself ??
- Q2. About your experience
Interview Preparation Tips
EOSGlobe interview questions for designations
I was interviewed before Aug 2016.
Interview Questionnaire
2 Questions
- Q1. Tell me something about yourself
- Q2. Why you left the job
Interview Preparation Tips
Experience: Intro to oyo
Tips: Think before you hire
Round: client round
Experience: Topic on favorite movie inteo
Tips: Think before you hire
Skills: Communication
Top trending discussions
Interview questions from similar companies
Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is bpo
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Teleperformance, Convergys, and Accenture.
- Q3. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and
- Q4. Why you join bpo
- Ans.
I joined BPO to enhance my communication skills and gain experience in customer service.
Opportunity to improve communication skills
Gain experience in customer service
Career growth potential
Exposure to diverse industries and clients
(1 Question)
- Q1. Tell me one topic for atleast 2 minutes
- Ans.
The importance of customer feedback in improving service quality
Customer feedback helps identify areas for improvement
It allows businesses to understand customer preferences and expectations
Feedback can lead to product/service enhancements and increased customer satisfaction
Implementing feedback shows customers that their opinions are valued
Feedback can also help in resolving customer complaints and issues
Customer Care Executive Interview Questions & Answers
iQor Global Services
Fun with Ravi
posted on 17 Jan 2025
Selected
I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about your self ?
- Q2. Job profile
You need to do typing test
Interview Preparation Tips
RAJU BAURI
Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is Customer Excutive
- Q3. My Name is Raju Bauri I Live At West Bengal Kulti My Qualification Is Diploma In Mechanical Engineering I Have Two Brother One Sister My Father Is Farmer And My Mother Is Home Maker I Really Intersted To ...
- Q4. A Customer Excutive is a Professional who mangage a Companys Customer experince. Handle Client Queries resolved Issues and Ensure A Seamless customer journey
A Standardized assessment designed to measured an individual cognitive abilities skills and potential well in a specific role or field.
abhishek seth
Selected
I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for excellent customer service
- Q2. Tell me about the good qualities of cce
- Ans.
Good qualities of a Customer Care Executive include empathy, patience, communication skills, problem-solving abilities, and a positive attitude.
Empathy: Ability to understand and relate to customers' emotions and concerns.
Patience: Willingness to listen and assist customers even in challenging situations.
Communication skills: Clear and effective communication to provide information and resolve issues.
Problem-solving ab...
- Q3. Tell me about bpo
- Ans.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO companies handle tasks like customer service, technical support, data entry, and back-office operations for other businesses.
They help businesses save costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Teleperformance, Convergys, and Accen
- Q4. Describe your city indore
- Ans.
Indore is a vibrant city in central India known for its rich culture, delicious street food, and historical landmarks.
Famous for its Rajwada Palace, a historical palace built by the Holkar dynasty
Renowned for its street food scene, especially the spicy and savory snacks like poha and jalebi
Home to prestigious educational institutions like Indian Institute of Management (IIM) Indore
Known for its vibrant markets like Sar...
Aptitude test was excellent
(2 Questions)
- Q1. This is Not Applicable
- Q2. It is Not Applicable
(2 Questions)
- Q1. This is Not Applicable
- Q2. It is Not Applicable
EOSGlobe Interview FAQs
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EOSGlobe Interviews By Designations
- EOSGlobe Customer Service Executive Interview Questions
- EOSGlobe Customer Service Representative Interview Questions
- EOSGlobe Customer Care Executive Interview Questions
- EOSGlobe Customer Support Executive Interview Questions
- EOSGlobe Customer Care Associate Interview Questions
- EOSGlobe Associate Interview Questions
- EOSGlobe Customer Agent Interview Questions
- EOSGlobe Customer Care Representative Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Manager Interview Questions
- Customer Care Interview Questions
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- Voice Process Customer Care Executive Interview Questions
- Show more
EOSGlobe Customer Care Executive Interview Process
based on 6 interviews
1 Interview rounds
- HR Round
Customer Care Executive Interview Questions from Similar Companies
EOSGlobe Customer Care Executive Reviews and Ratings
based on 46 reviews
Rating in categories
|
Customer Service Representative
272
salaries
|  ₹0.9 L/yr - ₹3.5 L/yr |
|
Customer Service Executive
265
salaries
| ₹1 L/yr - ₹4.9 L/yr |
|
Customer Care Executive
182
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
|
Team Lead
173
salaries
| ₹1 L/yr - ₹7 L/yr |
|
Quality Analyst
152
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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