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EOSGlobe
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EOSGlobe Customer Care Executive Interview Questions and Answers
EOSGlobe Customer Care Executive Interview Experiences
5 interviews found
Sana Idrisi
Selected
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself.
- Q2. Why do you want this job?
Anonymous
Selected
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
Focused on providing exceptional service
- Q2. 2 effects of net profit in final account
- Ans.
Net profit in final account affects the financial health and performance of a company.
Net profit is a key indicator of a company's profitability and success.
Higher net profit indicates better financial performance and potential for growth.
Lower net profit may signal financial challenges or inefficiencies in operations.
Net profit impacts shareholder returns and dividends.
Net profit influences the company's ability to re
Interview Preparation Tips
Moto Moto
Selected
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself ??
- Q2. About your experience
Interview Preparation Tips
EOSGlobe interview questions for designations
I appeared for an interview before Aug 2016.
Interview Questionnaire
2 Questions
- Q1. Tell me something about yourself
- Ans.
I am a dedicated and empathetic individual with a passion for helping others.
I have a background in customer service, where I have honed my communication and problem-solving skills.
I am a good listener and strive to understand the needs of each customer to provide the best possible assistance.
I am detail-oriented and organized, ensuring that I can efficiently handle multiple tasks at once.
I am a team player and enjoy c...
- Q2. Why you left the job
- Ans.
Seeking better growth opportunities and challenges in a new environment.
Looking for career advancement
Seeking new challenges and learning opportunities
Company restructuring led to changes in job roles
Interview Preparation Tips
Experience: Intro to oyo
Tips: Think before you hire
Round: client round
Experience: Topic on favorite movie inteo
Tips: Think before you hire
Skills: Communication
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in Apr 2018. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. This is my final round with clients and hr
- Q2. They asked me my ability and pantualality client ask one question that if he want hire someone for bpo what should be he fine in that agent? And the answer is communication skills
Interview Preparation Tips
Experience: Quite good experience they were asking me about my previous experience and self introduction
Round: Test
Experience: It's a aptitude test for me about 50 questions like gk questions and English grammar questions
Round: Language test
Experience: They checked my language skills
General Tips: Just be confident on you no matter what skills do you have.... Coz no one is perfect in this world
Skills: Communication, Analytical Skills
Duration: <1 week
I applied via Walk-in and was interviewed before Mar 2019. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Airtel Network related issues.
- Q2. Customer used to aske like How did you cut my balance?
- Q3. My number is nor working.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How to handle challenges during work.
- Ans.
Handling challenges during work requires a positive attitude and problem-solving skills.
Stay calm and composed
Identify the problem and its root cause
Brainstorm possible solutions
Choose the best solution and implement it
Evaluate the outcome and learn from the experience
- Q2. How to deal with customer
- Ans.
Dealing with customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns and needs
Show empathy and understanding towards their situation
Offer solutions or alternatives to resolve their issue
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Growth and salary increment
I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me something about yourself
Interview Preparation Tips
EOSGlobe Interview FAQs
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EOSGlobe Interviews By Designations
- EOSGlobe Customer Service Executive Interview Questions
- EOSGlobe Customer Service Representative Interview Questions
- EOSGlobe Customer Support Executive Interview Questions
- EOSGlobe Customer Care Executive Interview Questions
- EOSGlobe Customer Care Associate Interview Questions
- EOSGlobe Customer Agent Interview Questions
- EOSGlobe Customer Service Associate Interview Questions
- EOSGlobe Customer Care Representative Interview Questions
- Show more
Interview Questions for Popular Designations
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- Show more
EOSGlobe Customer Care Executive Interview Process
based on 6 interviews
1 Interview rounds
- HR Round
Customer Care Executive Interview Questions from Similar Companies
EOSGlobe Customer Care Executive Reviews and Ratings
based on 46 reviews
Rating in categories
|
Customer Service Executive
274
salaries
|  ₹1 L/yr - ₹4.9 L/yr |
|
Customer Service Representative
272
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
178
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Team Lead
162
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Quality Analyst
151
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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