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EOSGlobe Customer Support Executive Interview Questions and Answers

Updated 27 Jun 2024

EOSGlobe Customer Support Executive Interview Experiences

4 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about your self
  • Q2. What is your qualification?
  • Q3. Why do you need a job?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. EXPECTED SALARY ?
  • Q2. TELL ME ABOUT SELF ?
Round 2 - One-on-one 

(2 Questions)

  • Q1. WHICH IS YOUR FAV CRICKKET TEAM ?
  • Q2. WHY YOU SUPPORT THE PARTICULAR TEAM ?
Round 3 - Client Interview 

(1 Question)

  • Q1. WHICH WHERE MY FAV SUBJECT ?

Interview Preparation Tips

Interview preparation tips for other job seekers - IF YOU ARE INTERVIEWING FOR BPO THEY WILL SIMPLY ASK THE RANDOM QUESTIONS JUST TO KNOW YOUR COMMUNICATION SKILLS

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Do you have aadhaar card with phone number linked with it?
Q4. Customer satisfaction how can you provide.
Q5. Final evaluation question *" if you came across with an aggressiv ... read more

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Its a outsourcing company they will question on ur communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good communication skills

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked general questions tell me abt yr self salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go to this conoany

EOSGlobe interview questions for designations

 Customer Support Representative

 (1)

 Customer Service Executive

 (8)

 Customer Care Executive

 (5)

 Senior Customer Service Executive

 (1)

 Customer Agent

 (2)

 Customer Service

 (1)

 Customer Service Representative

 (7)

 Customer Care Associate

 (2)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Customer support executive , non- voice

Round 2 - Technical 

(2 Questions)

  • Q1. What mean by customer support?
  • Ans. 

    Customer support refers to the assistance and guidance provided to customers before, during, and after their purchase of a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.

    • Customer support can be offered through various channels such as phone, email...

  • Answered by AI
  • Q2. Problem solving quarries
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Package and allowance

Interview Preparation Tips

Topics to prepare for Startek Customer Support Executive interview:
  • Customer Support Operations
  • Customer support executive

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Asked to describe about myself.
  • Q2. What did I do on my spare times.
  • Q3. Asked about my hometown
  • Q4. Asked to describe on social media impact on today's generation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare you cv details well
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about u r self ...??
  • Q2. About family life ..?? About Hyderabad

Interview Preparation Tips

Interview preparation tips for other job seekers - Gd communication skills
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Support Executive interview?
EOSGlobe interview process usually has 2 rounds. The most common rounds in the EOSGlobe interview process are One-on-one Round, HR and Client Interview.

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People are getting interviews through

based on 4 EOSGlobe interviews
Referral
Job Portal
75%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
EOSGlobe Customer Support Executive Salary
based on 66 salaries
₹1.2 L/yr - ₹3.6 L/yr
21% less than the average Customer Support Executive Salary in India
View more details

EOSGlobe Customer Support Executive Reviews and Ratings

based on 28 reviews

2.4/5

Rating in categories

2.4

Skill development

2.2

Work-Life balance

2.1

Salary & Benefits

2.1

Job Security

2.0

Company culture

2.3

Promotions/Appraisal

2.0

Work Satisfaction

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