Startek Customer Care Associate Interview Questions and Answers

A proficient English test.

Q1. Explain about the infrastructure,Admin and Management.
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Q2. Tell something about your institution and day today activity.
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Q3. What is the Progress Report on Daily Basis and Updates.
Ans. 
Daily progress reports and updates are essential for effective customer support.
• Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

• Updates should be provided regularly to keep customers informed of any changes or developments.

• Reports and updates should be clear, concise, and easy to understand.

• Examples of updates include status updates on ongoing issues, new prod...read more
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Q1. Explain the benefits of the educational institutions
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Educational institutions provide numerous benefits to individuals and society as a whole.
• Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

• They provide opportunities for socialization and networking.

• Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

• They promote research and innovation, leading...read more
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Q2. Explain the beautiful timein your institution.
Ans. 
The most beautiful time in my institution was during the annual cultural fest.
• The entire campus was decorated with colorful lights and vibrant decorations.

• Students from different departments came together to showcase their talents in various competitions.

• There were dance performances, music concerts, and even a fashion show.

• The atmosphere was filled with excitement and enthusiasm.

• It was a great opportunity for students...read more
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Q1. Why do you want to join in this company
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Q1. HR - about self introduction
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Q2. What is motivation for middle class boys !
Ans. 
Middle class boys are motivated by financial stability, career growth, and social status.
• Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

• Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

• Social status and recognition from peers and society can also be a driving force for motiv...read more
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Q1. I got a call in assessment wanted to resolve the credit card issue of the customer where the amout was getting credited automatically.......i resolved the issue by giving the resolution from checking the u...read more
Ans. In assessment they have given the key points ...by checking the points of the previous transmission of the cx .
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Q1. I spoke to HR they asked me about self introduction and gave a topic to talk .what do u know about banking ? And asked me some questions based o credit card
Ans. I gave introduction about myseft about my education and by work experience about my precious job .....and spoke on the topking which was given about banking ....and spoke about credit card on ny Dailey bases
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Q1. Why do you want to join MS
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