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Startek

Compare

3.2

based on 7.3k Reviews

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Startek Customer Care Associate Reviews

Updated 30 Aug, 2024

Overall Rating

1.5/5

based on 19 reviews

Rating distribution

7 (36.8%)

2 (10.5%)

0 (0%)

1 (5.3%)

9 (47.4%)

Category Ratings

1.6

Job security

1.5

Company culture

1.5

Salary

1.5

Skill development

1.5

Work satisfaction

1.4

Work-life balance

1.4

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

47% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

9 reviews

1.1

Rated by Men

9 reviews

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Top Mentions in Startek Customer Care Associate Reviews

19 reviews found

Sort by: Popular

Customer Care Associate in New Delhi

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2024

Likes

Nothing, company have asked me to do leave without any notification

Dislikes

Everything, I am not getting any job

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Associate in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2022

Likes

Worst worst worst No sallary No incentive Nothing

Dislikes

Everything it's policies it's management it's sallary everything waste

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Startek

View All

a pmo lead

PMO Infrastructure Lead (10+ years experience) As a PMO Infrastructure Lead with 10+ years of experience driving project management excellence in infrastructure development. Proven track record of delivering complex projects on time, within budget, and to required quality standards. *Key Strengths:* - Strategic leadership and vision - Expertise in project management methodologies (PMP, Agile) - Strong stakeholder management and communication skills - In-depth knowledge of infrastructure development and industry trends - Successfully managed large-scale infrastructure projects (> $100M) - Led cross-functional teams to deliver projects on time and within budget - Improved project delivery efficiency by 25% through process improvements - Built and maintained strong relationships with stakeholders, including project sponsors, team members, and external partners For any suitable openings, please contact us at +91 8888768466.

Looking for a job change

Immediate joiner as a PmO lead

Service assurance manager

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Customer Care Associate (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Jun 2024

Likes

I have worked twice with Aegis , I would work again if I get a chance , after working with other companies , I came to the solution that Aegis was far better.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

I was working from home so the chances of getting promotion was less.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Associate in Lucknow

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2023

Likes

Atmosphere & cleaning.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Koi bhi napasand nhi hai.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Kolkata

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Feb 2022

Likes

I have worked with aegis in 2007 and in 2020, my tl and manager was too good for me always. But they do not promote people who deserve it, I am talking about the Kolkata aegis, don't know about other centers.

Salary - Good
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

They do not promote deserving candidate.

Promotions - Bad

Work Details

Customer care associates

Work days: Rotational Shift (Strict Timings)

Customer Care Associate (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2023

Likes

Guys if they are hiring you for flipkart process then please please don't joint this company. First management and top executives are incompetent. second they gonna treat you like herd of animals and as soon as big billion day, Diwali, Xmas new year gets over they will sacked you. Taata, bye bye, good bye, gaya. Please don't joint

Dislikes

Every thing

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Associate (working remotely)

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Sep 2023

Likes

Nothing the management is worst

Dislikes

Everything it was a disgusting company

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Care Associate (working remotely)

Full Time

Customer Care Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2022

Likes

The salary range, working atmosphere, week off and holidays, extra pay and performance bonus

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management and no job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Associate in Lucknow

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Apr 2021

Likes

Harrasment everywhere

Dislikes

I didn't like anything at all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Stressful

Work timings: Strict Timings

Customer Care Associate in Kolkata

CUSTOMER EXECUTIVE Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Nov 2018

Likes

Nothing is likeable

Dislikes

Teamteaders are very partial

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Care Associate in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2019

Likes

employees can survive there but job security and salary increment is the only problem if any appraisal if they provide for senior employees its very pleasure

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increment

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Associate in Kolkata

EFL Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Jun 2018

Likes

This is good company..HR policy is also good.. Anyone, who wants to start their initial career, can join here..

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Customer Care Associate in Lucknow

Bank of baroda Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 10 Oct 2018

Likes

Skill development - Good

Dislikes

Career growth

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Associate

Subject / Specialization Teacher Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2019

Likes

Overall better

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Customer Care Associate in Kolkata

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2018

Likes

Day shift process. People are very helpful colleagues , manager and quality.

Dislikes

I used to get single Week off after on an average 8 - 12days after which I really disliked. Apart from everything 9 hrs shift 6 days of working this rule should be changed either 7 hrs shift or else two days off. Salary is too low.

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Very hectic no predictions no breaks. On top of that leaders shout on you to resolve the issues maintaining AHT is tedious.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Associate in Noida

operation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 May 2018

Likes

in the term of money.lesser salary than other bpo like i energizer....

Dislikes

worst transport facility...bad cafeteria.without ac

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

my role was there to do the outbond calls on the behalf of max life insurance.for payment collection

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Bangalore Rural

CSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Apr 2021

Likes

Norhing

Dislikes

Worst company I have worked so far

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Associate in Coimbatore

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2022

Likes

I was work with the aegis in 2006, it's it's my first experience. The whole management is too supportive. I have a good experience with them

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 67% of employees reported the worki...Read more