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Gowrie Healthcare Customer Service Representative Interview Questions and Answers

Updated 13 Oct 2022

Gowrie Healthcare Customer Service Representative Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Test were given on a paper about general knowledge

Round 2 - HR 

(1 Question)

  • Q1. What was your last job ? Why you left the job ? What was the salary scale ?
Round 3 - Voice call test 

(2 Questions)

  • Q1. How you convinced your customer on ph call.
  • Ans. 

    I convince customers by actively listening to their concerns and offering personalized solutions.

    • Listen attentively to the customer's problem

    • Empathize with their situation

    • Offer personalized solutions based on their needs

    • Provide clear and concise explanations

    • Address any objections or concerns they may have

    • End the call with a positive and friendly tone

  • Answered by AI
  • Q2. Call the customer by informing for company vehicals had flat tyre so can't deliver your goods .
Round 4 - Typing Test 

(1 Question)

  • Q1. Send a mail to a customer not to leave the business with this company, convinced them

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be careful before signing the bond because the ball will be in there court .
HR manager will show everything is good but once you joined and have problem in the department. They won't help and the favour will in your senior's hand . And then your performance will mark low because you have complaint about the your department Manager and you will be forced to resign. I had bad experienced i joined this company. Beware of this company.

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How much ur expecting
  • Q2. Y u would like to transfer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good place to work for experienced employee
Hr policies favor to company not to employee
For freshers company is the best
Worst shift in production C+A

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Masters Lims topics, QMS, chromatography techniques
  • Ans. Sample manager, resource manager, plant lims, incidents, change control, chromtographic techniques etc...
  • Answered by PALLI SUDHACAR REDDY
Round 2 - HR 

(2 Questions)

  • Q1. Y u choose this organization nd biopharma. Experience, stability
  • Ans. 

    I chose this organization and biopharma due to their strong experience, stability, and alignment with my career goals.

    • I chose this organization because of their extensive experience in the biopharma industry.

    • The organization has a proven track record of stability and success.

    • I believe that working in the biopharma field will allow me to make a meaningful impact on patients' lives.

    • The organization's mission and values a...

  • Answered by AI
  • Q2. Y u choose this organization nd biopharma. experience, stability,

Interview Preparation Tips

Topics to prepare for Hetero Biopharma Senior Executive interview:
  • Chromatography techniques
  • Electrophoresis
  • Data integrity
  • Alcoa
Interview preparation tips for other job seekers - Good work culture, total manufacturing facility is in one place. Good HR policies.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Related to Good clinical practic
  • Q2. BA BE guidelines for conducting studies

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work for longer periods. Recommend to apply for job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Personal and professional life experiences
Round 2 - Technical 

(1 Question)

  • Q1. Job profile and working experience

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Everything around the JD

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay honest
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Are you Comfortable to work shifts?
  • Ans. 

    Yes, I am comfortable working shifts.

    • I have previous experience working in shifts and have adapted well to different schedules.

    • I understand the importance of being flexible and available to work during different times of the day.

    • I am willing to adjust my personal schedule to accommodate the needs of the job.

    • I can provide examples of situations where I successfully worked in shifts, such as during my previous role as a

  • Answered by AI
  • Q2. Are comfortable to work in a team?
  • Ans. 

    Yes, I am comfortable working in a team.

    • I have experience working in teams in my previous roles.

    • I believe that collaboration and teamwork lead to better results.

    • I am a good listener and value the input of others.

    • I am adaptable and can easily work with different personalities and work styles.

    • I have successfully completed team projects in the past, such as [example project].

  • Answered by AI
  • Q3. Tell me about your self in brief
  • Ans. 

    Experienced Assistant Manager with strong leadership skills and a track record of driving team success.

    • Managed a team of 10 employees and consistently exceeded sales targets by 20%

    • Implemented new training program resulting in a 30% increase in employee productivity

    • Developed and executed marketing strategies that led to a 15% growth in customer base

    • Strong problem-solving and decision-making abilities

    • Excellent communicat

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. What is your role and responsibilities in current organization
  • Ans. 

    I am responsible for managing daily operations and supervising staff in my current organization.

    • Managing and overseeing daily operations

    • Supervising and training staff

    • Developing and implementing strategies to improve efficiency

    • Monitoring and evaluating performance

    • Handling customer complaints and resolving issues

    • Ensuring compliance with company policies and procedures

    • Collaborating with other departments to achieve organi

  • Answered by AI
  • Q2. Are short tempered person
  • Q3. What if you come across short tempered person during your work how will be your approach to him
  • Ans. 

    I would approach the short-tempered person with empathy and understanding, seeking to defuse the situation and find a resolution.

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Avoid taking their behavior personally

    • Try to find common ground and a solution

    • Offer assistance and support

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving answers to an interview confidence should reflect
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Process related
Round 3 - HR 

(1 Question)

  • Q1. Job responsibility
Round 4 - Technical 

(1 Question)

  • Q1. Process related question and Regulatory related
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is cv pv qualification
  • Ans. 

    CV PV qualification refers to the ability to analyze cost and schedule variances in project management.

    • CV stands for Cost Variance, which measures the difference between the budgeted cost of work performed and the actual cost of work performed.

    • PV stands for Planned Value, which represents the authorized budget assigned to the work scheduled to be completed by a specific date.

    • Qualification in CV PV analysis involves und...

  • Answered by AI
  • Q2. Lc and proof check
  • Q3. Qbd and log book

Interview Preparation Tips

Topics to prepare for Swiss Garnier Life Sciences Assistant Manager interview:
  • pharma tablets
Interview preparation tips for other job seekers - job do welkl

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. What is sterilization?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical but was stress test. The interviewer wanted to test both my knowledge and communication skills.

Gowrie Healthcare Interview FAQs

How many rounds are there in Gowrie Healthcare Customer Service Representative interview?
Gowrie Healthcare interview process usually has 5 rounds. The most common rounds in the Gowrie Healthcare interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in Gowrie Healthcare Customer Service Representative interview?

Some of the top questions asked at the Gowrie Healthcare Customer Service Representative interview -

  1. How you convinced your customer on ph ca...read more
  2. Send a mail to a customer not to leave the business with this company, convince...read more
  3. Call the customer by informing for company vehicals had flat tyre so can't deli...read more

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