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Gowrie Healthcare Customer Service Representative Interview Questions and Answers

Updated 13 Oct 2022

Gowrie Healthcare Customer Service Representative Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Test were given on a paper about general knowledge

Round 2 - HR 

(1 Question)

  • Q1. What was your last job ? Why you left the job ? What was the salary scale ?
Round 3 - Voice call test 

(2 Questions)

  • Q1. How you convinced your customer on ph call.
  • Ans. 

    I convince customers by actively listening to their concerns and offering personalized solutions.

    • Listen attentively to the customer's problem

    • Empathize with their situation

    • Offer personalized solutions based on their needs

    • Provide clear and concise explanations

    • Address any objections or concerns they may have

    • End the call with a positive and friendly tone

  • Answered by AI
  • Q2. Call the customer by informing for company vehicals had flat tyre so can't deliver your goods .
Round 4 - Typing Test 

(1 Question)

  • Q1. Send a mail to a customer not to leave the business with this company, convinced them

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be careful before signing the bond because the ball will be in there court .
HR manager will show everything is good but once you joined and have problem in the department. They won't help and the favour will in your senior's hand . And then your performance will mark low because you have complaint about the your department Manager and you will be forced to resign. I had bad experienced i joined this company. Beware of this company.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Role and responsibilities of medical representative ,
  • Q2. Academic related questions
  • Q3. Previous experience of the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Freshers can learn about the field
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How sucralfate works

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

30 mins of test conducting

Round 2 - Group Discussion 

20 mins of GD occured

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Written test about Puzzle and Calculation

Round 3 - One-on-one 

(1 Question)

  • Q1. One person personally take Interview and ask about your hobbies, etc
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Kashmir University and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Online coding test are widely used by organizations as an intrinsic step in the teachnical recruitment process.

Round 3 - Aptitude Test 

Share capital
Shares or stock
Dividend
Face Value
Market Value
Brokerage

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself
Pump yourself up and stay positive

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About your self Family background
  • Q2. Strength weak point
  • Q3. Why do u want to join our company
  • Q4. What are job responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview
Don't hurry
Be confident

Gowrie Healthcare Interview FAQs

How many rounds are there in Gowrie Healthcare Customer Service Representative interview?
Gowrie Healthcare interview process usually has 5 rounds. The most common rounds in the Gowrie Healthcare interview process are Aptitude Test, HR and Typing Test.
What are the top questions asked in Gowrie Healthcare Customer Service Representative interview?

Some of the top questions asked at the Gowrie Healthcare Customer Service Representative interview -

  1. How you convinced your customer on ph ca...read more
  2. Send a mail to a customer not to leave the business with this company, convince...read more
  3. Call the customer by informing for company vehicals had flat tyre so can't deli...read more

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