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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips

Updated 9 Dec 2024

Top Tech Mahindra Customer Care Executive Interview Questions and Answers

View all 39 questions

103 Tech Mahindra Customer Care Executive Interview Experiences

253 questions found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Aug 2021

Interview Questions

  • Q1. 1) Introduction 2) Deep explanation about previous experience 3) Should speak on any topic for 2 minutes 4) Your strength and Weakness 5) What is customer servi...read more View Answers (1)
  • Q2. Just be confident and be on the point and try not to be fumble. Add Answer
  • Q3. Just don't be confused. Add Answer

Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Apr 2022

I applied via Company Website and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. How to improve our skill in any sector I think worked experience depend on your concentrations of mind se

Interview Preparation Tips

Interview preparation tips for other job seekers - Please respect me i respect you

Get interview-ready with top interview questions

Customer Care Executive Interview Questions

user image Anonymous

posted on 30 Jul 2021

I applied via Naukri.com and was interviewed in Jul 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All not good , disappointing bhaver of HR , I am not happy because I am not think top mnc company hr doing like.

I applied via Naukri.com and was interviewed in Jan 2022.

2 Interview Rounds

1

Aptitude Test Round

2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Best salary in best company

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • HR
Interview preparation tips for other job seekers - Good looking good telugu language

Tech Mahindra interview questions for designations

 Customer Care

 (2)

 Customer Care Executive Officer

 (1)

 Customer Care Associate

 (5)

 Customer Care Representative

 (1)

 Non Voice Customer Care Executive

 (10)

 Voice Process Customer Care Executive

 (2)

 Inbound Process Customer Care Executive

 (1)

 Customer Care Executive and Data Entry Operator

 (1)

Customer Care Executive Interview Questions

user image Anonymous

posted on 21 Sep 2021

Interview Questions

I applied via Job Fair and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

I have write an assignment without fearing and I have to write quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not think fear about your career work hard and try your best

Customer Care Executive Interview Questions

user image Anonymous

posted on 11 Nov 2021

I applied via Campus Placement and was interviewed in Oct 2021.

7 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ,be friendly with your HR. THEY are extremely good and supportive.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Why should I hire you
  • Q3. After 3-5 year where you will assume yourself

I applied via Approached by Company and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Case Study Round

All case is deeply study

Interview Preparation Tips

Interview preparation tips for other job seekers - Fokus on your job any condition any swicwetion

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Take your own topics

Interview Preparation Tips

Interview preparation tips for other job seekers - There are four main major points are important to crack the interview that are first we have to say our name as I am so and so and where we come and what education you had complete and what work experience you have in previous work.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Care Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer care, customer support, voice process and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Care Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Care Executive interview -

  1. How will you handle irrated customer...read more
  2. Advantages and disadvantages of Online shopp...read more
  3. How will you handle escalation call...read more
How long is the Tech Mahindra Customer Care Executive interview process?

The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Care Executive

based on 29 interviews in last 1 year

2 Interview rounds

  • HR Round 1
  • HR Round 2
View more

People are getting interviews through

based on 74 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
27%
22%
18%
11%
7%
3%
12% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Care Executive Salary
based on 2.9k salaries
₹0.8 L/yr - ₹7.5 L/yr
5% more than the average Customer Care Executive Salary in India
View more details

Tech Mahindra Customer Care Executive Reviews and Ratings

based on 864 reviews

3.5/5

Rating in categories

3.4

Skill development

3.2

Work-Life balance

3.2

Salary & Benefits

3.2

Job Security

3.4

Company culture

2.9

Promotions/Appraisal

3.2

Work Satisfaction

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