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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips
Updated
9 Dec 2024
Top Tech Mahindra Customer Care Executive Interview Questions and Answers
- Q1. How will you handle irrated customers?
- Q2. Advantages and disadvantages of Online shopping
- Q3. How will you handle escalation calls?
103 Tech Mahindra Customer Care Executive Interview Experiences
253 questions found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Why do I wanna join Techm. Add Answer
2
One-on-one Round (1 Question)
- Q1. Why they would hire me, why do I wanna join etc. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basic questions you need to know
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I was interviewed in Mar 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Communication and retention to dm
Bahamk
Sjis
3
One-on-one Round (3 Questions)
- Q1. What are your expectations View Answers (2)
- Q2. Wats the salary expectation View Answers (1)
- Q3. Per the company norms dn Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - A nice 3.
Hhjj.
Hhjj.
Get interview-ready with top interview questions
neha yadav
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Jul 2023.
2 Interview Rounds
1
Aptitude Test Round
Aptitude test was good
2
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was good experience
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via campus placement at MGR College, Hosur and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What you did in covid Add Answer
- Q2. For what purpose your joining this job Add Answer
3
HR Round (2 Questions)
- Q1. How many launguage you know and how did you learn Add Answer
- Q2. What is the need of the job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold with everyone which ever is right or wrong...
Tech Mahindra interview questions for designations
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (4 Questions)
- Q1. It was all about customer service ,gud CuStomEr service ,native village ,and many more View Answers (2)
- Q2. All about CuStomEr service View Answers (1)
- Q3. What is Good CuStomEr service View Answers (1)
- Q4. Give us ur Introduction View Answers (2)
3
HR Round (2 Questions)
- Q1. Wt us CuStomEr service and gud customer service Add Answer
- Q2. Wt will uh do for making profit ? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always when uh go for an interview ,be confident ,and don't be scared ....give ur interview with all ur strength that's all 😊
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2023.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. How would you handle angry customer? View Answers (1)
- Q3. Why do you want to join as customer care executive? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just basic English is required as they hire in bulk they will train individual , so need to worry.
Afsar Malik
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Speak about your city for 3 minutes View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. What do you know about BPO View Answers (1)
- Q2. Why do you want to work as Customer Care Executive View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just answer don't hesitate or stop they just check fluency and not grammar mistakes I think at least in my case cause I was making grammar mistakes but I was fluent.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Introduction round and about the job role Add Answer
- Q2. Give a random topic to check your communication View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't get panic during interview. Try to answer all the questions correctly and in a good manner.
Do a research about the company before applying for it
Do a research about the company before applying for it
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Speak for 2mins on women empowerment View Answers (1)
I applied via Apna Jobs and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Technical Round (1 Question)
- Q1. Excel.
Mscit. My self.
Resume.
Reference Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Care Executive interview:
Thanks for selection.
Hi sir and my ..
Mscit drawing latercy course exacel
Advance course are available
- Computer Skills
- Customer Service
- Customer Service Orientation
- Customer Relationship
- Service Tax
Thanks for selection.
Hi sir and my ..
Mscit drawing latercy course exacel
Advance course are available
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Care Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer care, customer support, voice process and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Care Executive interview?
How long is the Tech Mahindra Customer Care Executive interview process?
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Care Executive
based on 29 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 74 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
27%
22%
18%
11%
7%
3%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 864 reviews
Rating in categories
|
Software Engineer
26.8k
salaries
|  ₹2 L/yr - ₹9.3 L/yr |
|
Senior Software Engineer
21.9k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
12.1k
salaries
| ₹9.2 L/yr - ₹37 L/yr |
|
Team Lead
5.1k
salaries
| ₹5.5 L/yr - ₹18 L/yr |
|
Associate Software Engineer
5k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
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