Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips

Q1. Tell me about yourself, Version test, Zoom call topic discussion, Computer Typing test ect.
Add your answer

Q1. Tell me about your self
Ans. 
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
• I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.

• I am a quick learner and can adapt to new situations easily.

• I am a team player and enjoy collaborating with colleagues to achieve common goals.

• I am proficient in using various customer service tools...read more
Answered by AI
View 1 more answer
Q2. Why should we hire you
Ans. 
I have the necessary skills, experience, and passion to excel in this role.
• I have excellent communication and problem-solving skills

• I have experience in handling customer queries and complaints

• I am passionate about providing exceptional customer service

• I am a quick learner and can adapt to new situations easily
Answered by AI
Add your answer
Q3. What your complete schedule yesterday
Ans. 
I woke up early, went to work, had lunch with a friend, and then went home to relax.
• Woke up at 6 am

• Reached office at 8 am

• Had lunch with a friend at 1 pm

• Left work at 5 pm

• Relaxed at home for the rest of the evening
Answered by AI
Add your answer

Q1. Same as 1st question, tell me about yourself
Add your answer
Q2. Why you left your last job
Ans. 
I was looking for better growth opportunities and a more challenging role.
• I wanted to expand my skill set and take on new challenges

• I felt that I had reached a plateau in my previous role and was not learning as much as I wanted to

• I was seeking a company with a more dynamic and innovative culture

• I wanted to work in an environment that aligned more closely with my personal values and goals

• I left on good terms and have m...read more
Answered by AI
Add your answer
Q3. Tell me one memorable day in your life
Ans. 
The day I graduated from college
• Felt a sense of accomplishment after years of hard work

• Celebrated with family and friends

• Received my diploma and took lots of photos

• Realized that I was ready to start the next chapter of my life
Answered by AI
Add your answer
Q4. Tell me something about your state
Add your answer
Q5. What is your salary expectation
Ans. 
My salary expectation is in line with industry standards and commensurate with my experience and skills.
• I have researched the industry standards for this position and my salary expectation falls within that range.

• I am open to negotiation based on the specific responsibilities and requirements of the role.

• My salary expectation is based on my experience and skills, which I believe are valuable to this position.

• I am looki...read more
Answered by AI
Add your answer

Good, each and every one support...

Q1. Tell me about your self
Add your answer
Q2. Why are you suitable this job
Add your answer

Q1. Introduction round
Add your answer

Q1. Tell me about your self
Add your answer
Q2. What is customer support
Ans. 
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints in a timely and professional manner.

• It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.

• Customer support can be offered through various chan...read more
Answered by AI
Add your answer
Q3. Tell me about daily routine
Add your answer

Q1. What is your hobbies
Add your answer
Q2. What did you done yesterday
Add your answer
Q3. Why should be hire you
Add your answer

Q1. Introduce your self
Add your answer
Q2. INTRODUCED As per the requirements
Add your answer

Q1. Job related questions
Add your answer
Q2. Answered confidently
Add your answer