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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips
Updated
9 Dec 2024
Top Tech Mahindra Customer Care Executive Interview Questions and Answers
- Q1. How will you handle irrated customers?
- Q2. Advantages and disadvantages of Online shopping
- Q3. How will you handle escalation calls?
103 Tech Mahindra Customer Care Executive Interview Experiences
253 questions found
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Popular
Anonymous
I applied via Walk-in and was interviewed before Dec 2019.
7 Interview Rounds
Interview Questions
- Q1. How will you handle irrated customers?
View Answers (22)
- Q2. How will you handle escalation calls?
View Answers (9)
Interview Preparation Tips
Interview preparation tips for other job seekers - Guys be confident and give every answer with full confidence
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Oct 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Tell me about Yourself Add Answer
- Q2. About job role , location Add Answer
- Q3. Rotational shift Add Answer
- Q4. What areCtat nps View Answers (1)
Get interview-ready with top interview questions
Netflix barmuda
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. About your self Add Answer
- Q2. About daily routine Add Answer
2
One-on-one Round (2 Questions)
- Q1. Why do u want join View Answers (1)
- Q2. How long will u be there View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me About yourself Add Answer
2
Technical Round (1 Question)
- Q1. What is capital market Add Answer
Tech Mahindra interview questions for designations
Interview experience
Excellent
Difficulty level
-
Duration
More than 8 weeks
Result
Selected
I applied via Job Portal
2 Interview Rounds
1
Group Discussion Round
Normal interview and grammar test
2
HR Round (2 Questions)
- Q1. What' is B P O View Answers (1)
- Q2. What's is customer care executive View Answers (1)
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. They don't ask any specific questions. Add Answer
- Q2. They asked If i can join immediately which is a red flag Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join tech M customer care executive kolkata location. The process is horrible.. People are horrible.. They treat people like shit. They don't care about your life & health they just want you to work till death.
They will tie you up with work rule & regulations to work for them.
They will tie you up with work rule & regulations to work for them.
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Speak on eCommerce View Answers (1)
- Q2. How would you deal angry customer? View Answers (1)
2
Group Discussion Round
Talk about delhi metro
Interview experience
Good
Difficulty level
Easy
Duration
-
Result
Selected
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic question, like tell me about yourself, where do you live etc. Add Answer
2
English Test Round (1 Question)
- Q1. There is 100 MCQ, and have get 90% minimum for qualification. Add Answer
3
Behavioral Round (2 Questions)
- Q1. How to handle angry customer? View Answers (1)
- Q2. What is difference between Sympathy and Empathy? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be cool. All are friendly. any fresher can get job.
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell about yourself Add Answer
- Q2. How much experience do you have Add Answer
2
HR Round (2 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Where do you see yourself in 5 years Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Why do you selected this sector as you are from software background View Answers (1)
- Q2. What did you do for living as you have taken so long duration after graduation and what is the reason for this gaps??? View Answers (1)
- Q3. Could you able to relocate to Chennai?? View Answers (1)
- Q4. What is your salary expectation? View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Care Executive interview:
- It was a nice experience e
Shaik Akram
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. What is versant? View Answers (1)
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Care Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer care, customer support, voice process and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Care Executive interview?
How long is the Tech Mahindra Customer Care Executive interview process?
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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- Show more
Interview Process at Tech Mahindra Customer Care Executive
based on 29 interviews in last 1 year
2 Interview rounds
- HR Round 1
- HR Round 2
View more
People are getting interviews through
based on 74 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
27%
22%
18%
11%
7%
3%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
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5%
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than the average Customer Care Executive Salary in India
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 864 reviews
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| ₹5.4 L/yr - ₹16.9 L/yr |
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