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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Care Executive Interview Questions and Answers
- Q1. How will you handle irrated customers?
- Q2. Advantages and disadvantages of Online shopping
- Q3. How will you handle escalation calls?
Tech Mahindra Customer Care Executive Interview Experiences
108 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 3 interview rounds.
Interview Preparation Tips
- How to handle angry customer
- Ecommerce
I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About your self, Education, Expiration of previous company and How long you want to job with this organization
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About self details some question relative to process
Interview Preparation Tips
Customer Care Executive Jobs at Tech Mahindra
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Like about myself, most of the questions actually asked to check fluency on English
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They will just check your commutation skills
- Q2. You should sound professional and technical
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Self introduction
- Q2. How much aware are you with yourself
- Q3. Key skills knowledge about your attitude towards customers
- Q4. How well spoken are you
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Views on current situaqyion
- Ans.
My views on the current situation
The current situation is challenging due to the ongoing pandemic
There is a need for empathy and understanding in customer care during these times
Remote work has become more prevalent, requiring adaptability and effective communication
Customer expectations have changed, with a greater emphasis on safety and convenience
Technology plays a crucial role in providing seamless customer support
...
- Q2. About customer care execute
- Ans. Cce was an executive who helps with clien queries and give right resolution in easy way
Interview Preparation Tips
While speaking concentrate on your words
Some awareness about process for which you are giving the interview
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Care Executive Interview Process
based on 86 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round
Customer Care Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 902 reviews
Rating in categories
|
Software Engineer
26.3k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.9 L/yr - ₹8.2 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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