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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Care Executive Interview Questions and Answers
- Q1. How will you handle irrated customers?
- Q2. Advantages and disadvantages of Online shopping
- Q3. How will you handle escalation calls?
Tech Mahindra Customer Care Executive Interview Experiences
108 interviews found
Anonymous
I applied via Job Fair and was interviewed in Feb 2022. There were 2 interview rounds.
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Oct 2021. There were 7 interview rounds.
Interview Questionnaire
1 Question
- Q1. My experience at interview
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.
What people are saying about Tech Mahindra
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
Interview Preparation Tips
Customer Care Executive Jobs at Tech Mahindra
I applied via Approached by Company and was interviewed in Aug 2021. There were 2 interview rounds.
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. The main basic question asked in every round is SELF INTRODUCTION.
- Q2. They ask you about your experience and if you are fresher they ask you about what do you mean by BPO
- Q3. Are you comfortable working in rotational shifts
I applied via Company Website and was interviewed in Dec 2021. There were 2 interview rounds.
Interview Preparation Tips
- customer care
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. During the process of interview all the questions related to ecommerce is asked like what do you know about online shopping?
- Q2. What do you think if its not even your mistake would you like to say sorry to customer?
- Q3. Advantages and disadvantages of Online shopping
- Ans.
Online shopping offers convenience and a wide variety of options, but it also has drawbacks such as potential security risks and lack of physical interaction.
Advantages of online shopping:
- Convenience: Shop from anywhere and at any time without leaving your home.
- Wide variety: Access to a vast range of products and services from different sellers.
- Competitive prices: Online retailers often offer discounts and deals.
...
- Q4. Extempore is given for which we have to speak for about 2 mins
Interview Preparation Tips
keeping it simple , using normal English and elaborating everything you know will add value to interview.
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Tech Mahindra Customer Care Executive Interview Process
based on 86 interviews
4 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 902 reviews
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