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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips for Freshers
Updated
6 Aug 2024
Top Tech Mahindra Customer Care Executive Interview Questions and Answers for Freshers
- Q1. How will you handle irrated customers?
- Q2. How will you handle escalation calls?
- Q3. What is the role of "Sorry" word in customer care executive job.
22 Tech Mahindra Customer Care Executive Interview Experiences for Freshers
54 questions found
Sort by:
Popular
Anonymous
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. They don't ask any specific questions. Add Answer
- Q2. They asked If i can join immediately which is a red flag Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join tech M customer care executive kolkata location. The process is horrible.. People are horrible.. They treat people like shit. They don't care about your life & health they just want you to work till death.
They will tie you up with work rule & regulations to work for them.
They will tie you up with work rule & regulations to work for them.
Interview experience
Good
Difficulty level
Easy
Duration
-
Result
Selected
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic question, like tell me about yourself, where do you live etc. Add Answer
2
English Test Round (1 Question)
- Q1. There is 100 MCQ, and have get 90% minimum for qualification. Add Answer
3
Behavioral Round (2 Questions)
- Q1. How to handle angry customer? View Answers (1)
- Q2. What is difference between Sympathy and Empathy? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be cool. All are friendly. any fresher can get job.
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. I am working in Webdemy company for 1 years. My currently ctc in 16000 and i exepted in 17000 Add Answer
- Q2. I hav working to customer calls attend Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I have working in publication manegment, video editing, ppt design, customer service
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
GAGANJOT KAUR
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Common questions like tell me about yourself and education details. Add Answer
- Q2. Typing speed test Add Answer
2
Technical Round (2 Questions)
- Q1. You will have to Speak on a topic for 2 mintues, topic will be given by interviewer. Add Answer
- Q2. What is the role of "Sorry" word in customer care executive job. View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Care Executive interview:
- Social Media
- Travel experience
- Mobile Phones
- How to deal with aggressive cust
- Favourite food or place
- Daily routine
- Future goal
Tech Mahindra interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jul 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. About your dream after graduation Add Answer
- Q3. Why should I give you this job Add Answer
- Q4. Who is in your family Add Answer
- Q5. What is your hobby Add Answer
Interview experience
Good
Difficulty level
Hard
Duration
6-8 weeks
Result
Selected
I applied via Job Fair and was interviewed in Dec 2023.
1 Interview Round
1
Technical Round (1 Question)
- Q1. Tell me about yourself,
Version test,
Zoom call topic discussion,
Computer Typing test ect. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you achieve targets Then everything this fine for you,
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via campus placement at MGR College, Hosur and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What you did in covid Add Answer
- Q2. For what purpose your joining this job Add Answer
3
HR Round (2 Questions)
- Q1. How many launguage you know and how did you learn Add Answer
- Q2. What is the need of the job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold with everyone which ever is right or wrong...
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (4 Questions)
- Q1. It was all about customer service ,gud CuStomEr service ,native village ,and many more View Answers (2)
- Q2. All about CuStomEr service View Answers (1)
- Q3. What is Good CuStomEr service View Answers (1)
- Q4. Give us ur Introduction View Answers (2)
3
HR Round (2 Questions)
- Q1. Wt us CuStomEr service and gud customer service Add Answer
- Q2. Wt will uh do for making profit ? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always when uh go for an interview ,be confident ,and don't be scared ....give ur interview with all ur strength that's all 😊
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Speak for 2mins on women empowerment View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell about yourself, your hobbies? Why do you want to work here? What is customer service? Add Answer
- Q2. Gave a paragraph to read and translate into English Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It is very good company to work here. Helping environment
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Care Executive interview for freshers?
Tech Mahindra interview process for freshers usually has 2 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer care, voice process, customer support, Communication Skills and Customer Service.
What are the top questions asked in Tech Mahindra Customer Care Executive interview for freshers?
How long is the Tech Mahindra Customer Care Executive interview process?
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Care Executive for Freshers
based on 6 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 17 Tech Mahindra interviews
WalkIn
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
29%
29%
12%
6%
6%
6%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 864 reviews
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|
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salaries
| ₹1.8 L/yr - ₹6 L/yr |
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