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Tech Mahindra Customer Care Executive Interview Questions, Process, and Tips for Freshers
Updated
6 Aug 2024
Top Tech Mahindra Customer Care Executive Interview Questions and Answers for Freshers
- Q1. How will you handle irrated customers?
- Q2. How will you handle escalation calls?
- Q3. What is the role of "Sorry" word in customer care executive job.
22 Tech Mahindra Customer Care Executive Interview Experiences for Freshers
54 questions found
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Anonymous
I applied via Walk-in and was interviewed before Dec 2019.
7 Interview Rounds
Interview Questions
- Q1. How will you handle irrated customers?
View Answers (22)
- Q2. How will you handle escalation calls?
View Answers (9)
Interview Preparation Tips
Interview preparation tips for other job seekers - Guys be confident and give every answer with full confidence
I applied via Recruitment Consultant and was interviewed before Aug 2020.
1 Interview Round
Interview Questions
- Q1. Tell me about yourself..??
Add Answer
- Q2. How you spent your last birthday or Sunday..??
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- Q3. Given one topic like if you tell your favorite place so they ask regarding this and one topic is child education
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Interview Preparation Tips
Interview preparation tips for other job seekers - The interview was very easy not difficult too much. The interviewer wanted to test my knowledge and communication skills
Get interview-ready with top interview questions
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Care Executive interview for freshers?
Tech Mahindra interview process for freshers usually has 2 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer care, voice process, customer support, Communication Skills and Customer Service.
What are the top questions asked in Tech Mahindra Customer Care Executive interview for freshers?
How long is the Tech Mahindra Customer Care Executive interview process?
The duration of Tech Mahindra Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Care Executive for Freshers
based on 6 interviews in last 1 year
Interview experience
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People are getting interviews through
based on 17 Tech Mahindra interviews
WalkIn
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
29%
29%
12%
6%
6%
6%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
5%
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Tech Mahindra Customer Care Executive Reviews and Ratings
based on 864 reviews
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