Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 688 Reviews

Filter interviews by

Sykes Business Services Of India Customer Support Executive Interview Questions and Answers for Experienced

Updated 2 Mar 2022

2 interviews found

Sort by: Popular

I applied via Naukri.com and was interviewed in Oct 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Customer Support Executive interview

user image Jobs4U By Me

posted on 2 Mar 2022

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. About yourself mention your age location
  • Q2. Educational background
  • Q3. Why do you want to join this job or industry
2

Assignment Round

Basic English and speaking test with filling the blanks to choose from the option given

3

One-on-one Round (4 Questions)

  • Q1. About yourself mention location and all the details which are asked education background too mention your school/college name
  • Q2. About company background
  • Q3. About the job and how it works
  • Q4. Where do you see yourself in next 5 years

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support Executive interview:
  • Should know about the job
  • How the company work
  • About company
Interview preparation tips for other job seekers - Always be confident while interview walking or telephonic both
speak boldly don't hesitate while talking
be in a good manner
speak in polite way
try to answer in point
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right

Interview Preparation Tips

Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 No response

2 Interview Rounds

1

Aptitude Test Round

60 minutes 60 QUestions

2

One-on-one Round (1 Question)

  • Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the meaning of NPS and formula to calculate
AHT formula
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Aug 2024.

1 Interview Round

1

Aptitude Test Round

Aptitude Test was pretty basic and average

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Congratulations you are selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this. So toxic environment
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. Speek about any topic for 2-3 mins
2

Versant test Round (2 Questions)

  • Q1. Listen and answer the all questions in versant mobile application
  • Q2. Main test will be assigned after the practice test in Versant mobile application
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Sorry not remember question and answer because of before 1 year's I am given interview .
  • Q2. Sorry not remember question and answer because of before 1 year's I am given interview.
  • Q3. Sorry not remember question and answer because of before 1 year's I am given to interview.
  • Q4. Not remember question and answer
3

One-on-one Round (1 Question)

  • Q1. Not remember hr question
4

One-on-one Round (1 Question)

  • Q1. Not remember question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

I applied via Referral and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about yout family & friend?
  • Q3. Where do you see yourself in next 5 yrars

Sykes Business Services Of India Interview FAQs

How to prepare for Sykes Business Services Of India Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are International Voice Process, blended process, customer support, inbound voice process and international bpo.
What are the top questions asked in Sykes Business Services Of India Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the Sykes Business Services Of India Customer Support Executive interview for experienced candidates -

  1. Is money success for you? Expl...read more
  2. Expected ...read more

Tell us how to improve this page.

People are getting interviews through

based on 1 Sykes Business Services Of India interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
At par with the average Customer Support Executive Salary in India
View more details

Sykes Business Services Of India Customer Support Executive Reviews and Ratings

based on 16 reviews

2.6/5

Rating in categories

2.6

Skill development

2.7

Work-Life balance

2.6

Salary & Benefits

2.6

Job Security

2.5

Company culture

2.5

Promotions/Appraisal

2.4

Work Satisfaction

Explore 16 Reviews and Ratings
Customer Service Representative
330 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Customer Service Executive
203 salaries
unlock blur

₹1.8 L/yr - ₹4.6 L/yr

Senior Customer Service Representative
161 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
104 salaries
unlock blur

₹1.6 L/yr - ₹3.8 L/yr

Customer Care Executive
99 salaries
unlock blur

₹2 L/yr - ₹3.7 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview