Ebixcash Global Services Customer Support Executive Interview Questions and Answers

Q1. Basics question
Add your answer
Q2. Introduction and hobby
Add your answer

Q1. Tell me about yourself
Add your answer

That was easy but I don't remember.

Q1. Tell me about your career journey
Ans. 
I started my career in customer support at a tech startup, where I honed my communication skills and problem-solving abilities.
• Started career in customer support at tech startup

• Developed strong communication skills

• Enhanced problem-solving abilities

• Progressed to Customer Support Executive role at current company
Answered by AI
Add your answer
Q2. Why you want to switch your previous company?
Ans. 
Seeking new challenges and growth opportunities.
• Desire for career advancement

• Looking for a more challenging role

• Seeking better work-life balance

• Company culture mismatch

• Opportunity to learn new skills
Answered by AI
Add your answer

Q1. Basic Introduction
Add your answer
Q2. About Experience
Add your answer

Q1. Tell me About your Resume
Ans. 
Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.
• 5+ years of experience in customer support roles

• Proficient in handling customer inquiries and complaints

• Skilled in using CRM software to track customer interactions

• Successfully resolved 90% of customer issues within a timely manner

• Received multiple awards for excellent customer service
Answered by AI
Add your answer
Q2. How much year of experience you are holding
Ans. 
I have 5 years of experience in customer support roles.
• I have worked in customer support for 5 years

• I have experience handling customer queries and complaints

• I have worked in both phone and email support roles
Answered by AI
Add your answer

Q1. Normal introduction
Add your answer
Q2. Career Objectives and experience
Ans. 
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
• Experienced in handling customer inquiries and resolving issues efficiently

• Strong communication skills to effectively interact with customers and team members

• Goal-oriented mindset to achieve targets and exceed expectations

• Seeking opportunities for professional growth and developm
Answered by AI
Add your answer
Q3. Qualifications and problem solving
Add your answer
Q4. Manager round and skill questions.
Add your answer

Q1. How will you manage with multiple tasks
Ans. 
I will prioritize tasks based on urgency and importance, delegate when necessary, and use time management techniques.
• Prioritize tasks based on urgency and importance

• Delegate tasks when necessary

• Use time management techniques such as creating to-do lists and setting deadlines

• Stay organized and focused on one task at a time
Answered by AI
Add your answer

Q1. Can you provide a self-introduction?
Add your answer
Q2. About native
Add your answer