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Ebixcash Global Services Customer Service Executive Interview Questions and Answers
Ebixcash Global Services Customer Service Executive Interview Experiences
2 interviews found
Selected
I appeared for an interview before Feb 2024.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you describe yourself in a professional manner?
- Ans.
I am a dedicated and empathetic customer service executive with a strong focus on problem-solving and customer satisfaction.
Strong communication skills
Ability to remain calm under pressure
Experience in handling customer complaints and resolving issues efficiently
(2 Questions)
- Q1. Tell me about your hobbies
- Ans.
My hobbies include reading, hiking, and playing the guitar.
I enjoy reading a variety of genres, from fiction to self-help books.
I love hiking in nature and exploring new trails.
Playing the guitar is a creative outlet for me and helps me relax after a long day.
- Q2. Reading
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(5 Questions)
- Q1. They are asking for your personal resume details
- Q2. Then they are asking why you choose for this job only
- Q3. They are asking how many language are u known
- Q4. They given one topic inEnglish to explain by youself
- Q5. Another topic they will give yournativelanguage
Interview Preparation Tips
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Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 26 May 2021
I appeared for an interview before May 2020.
Interview Questionnaire
1 Question
- Q1. What are your plans
Interview Preparation Tips
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 26 Apr 2021
I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, past experience, knowledge about customer service
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 12 Feb 2018
I applied via Other
Interview Preparation Tips
Skills: Communication And Confidence, Communication
Duration: <1 week
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. PI and Work Experience.
Interview Preparation Tips
Experience: Previous Work experience.
Round: Operations
Experience: Was asked to talk with operations manager.
General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 8 Dec 2017
Interview Questionnaire
1 Question
- Q1. Basic questions like Name, Address, Birth date, qualification and work experience
Interview Preparation Tips
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.
Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 18 Nov 2020
I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What is customer service ?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat,...
- Q2. Why according to you is a BPO
Interview Preparation Tips
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 17 Sep 2020
I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. If you will get the offer from microsoft or any other BPO organisation which one you will prefer then?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 10 Oct 2020
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you mean by customer support?
- Ans.
Customer support refers to the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can also involve handling complaints and resolving issues
Examples of customer support channels include phone, email, chat, and social media
Good customer support can lead to inc
- Q2. Why BPO sector?
Interview Preparation Tips
Ebixcash Global Services Interview FAQs
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Ebixcash Global Services Customer Service Executive Interview Process
based on 2 interviews
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Ebixcash Global Services Customer Service Executive Reviews and Ratings
based on 23 reviews
Rating in categories
|
Customer Service Executive
80
salaries
|  ₹1.1 L/yr - ₹4 L/yr |
|
Network Engineer
66
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
|
Team Lead
63
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
49
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Sales Executive
34
salaries
| ₹1.4 L/yr - ₹3 L/yr |
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