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Ebixcash Global Services Telecaller Interview Questions and Answers

Updated 18 Mar 2024

Ebixcash Global Services Telecaller Interview Experiences

2 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Video Call 

(1 Question)

  • Q1. Sell a product demo
  • Ans. 

    I would highlight the key features and benefits of the product, demonstrate how it solves a problem or fulfills a need, and offer a special promotion or discount to encourage immediate action.

    • Highlight key features and benefits

    • Demonstrate how the product solves a problem or fulfills a need

    • Offer a special promotion or discount to encourage immediate action

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard and enjoy it

Interview Questionnaire 

4 Questions

  • Q1. About my self, my favourite song and movie
  • Q2. My favourite song and movie is bahubhali
  • Q3. My self sai dinesh reddy I am FROM Chennai, basically I am FROM ap,
  • Q4. Love all , Don't het

Interview Preparation Tips

Interview preparation tips for other job seekers - Be

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something abt ur self
  • Q2. How many year u have working experience
  • Q3. Why u left the last job.reason
  • Q4. Wat kind of cms u use to handle in ur last job
  • Q5. Tell me something abt ur last process

Interview Preparation Tips

Interview preparation tips for other job seekers - R u aware abt the company.he might give u one topic to tell u to share ur view on the topic
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you explain about yourself?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales roles

    • Strong communication skills both verbal and written

    • Ability to work well under pressure and meet targets

    • Passionate about providing excellent customer service

    • Proficient in using CRM systems and Microsoft Office

  • Answered by AI
  • Q2. Where were you employed previously?
  • Ans. 

    I was previously employed at XYZ Company as a Telecaller for 2 years.

    • Worked at XYZ Company as a Telecaller for 2 years

    • Handled inbound and outbound calls to assist customers

    • Achieved monthly targets consistently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid visiting this place; the working culture and management are exceedingly poor, and there is no work-life balance. The only expectation is to work continually.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Language skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduced your self About previous experience Calling experience
  • Q2. How to convence on call
  • Ans. 

    To convince on call, it is important to establish rapport, understand their needs, and present a solution that meets their requirements.

    • Start with a friendly greeting and introduce yourself

    • Ask open-ended questions to understand their pain points and needs

    • Listen actively and show empathy towards their situation

    • Present a solution that addresses their specific needs and concerns

    • Highlight the benefits and value of your sol...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Attentive on call
Concentration most importantly
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why applied for this job ?
  • Q2. Expected salary?
  • Q3. How many languages u can speak?

Interview Preparation Tips

Interview preparation tips for other job seekers - Put all your efforts
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a highly motivated and experienced Tele Caller with excellent communication skills.

    • Experienced Tele Caller with a track record of achieving sales targets

    • Strong communication skills, both verbal and written

    • Ability to build rapport with customers and handle objections effectively

    • Proficient in using CRM software and maintaining accurate customer records

    • Proactive in identifying opportunities for upselling and cross-se...

  • Answered by AI
  • Q2. Related about your experience like how to convince the customers
  • Q3. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - I think we should give your answers fully confidential because they all see the attitude and body gesture
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Theme of company and why you want to join this company only.
Round 2 - HR 

(1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
Round 3 - HR 

(1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why did you choose our company

Ebixcash Global Services Interview FAQs

How many rounds are there in Ebixcash Global Services Telecaller interview?
Ebixcash Global Services interview process usually has 1 rounds. The most common rounds in the Ebixcash Global Services interview process are Video Call.
How to prepare for Ebixcash Global Services Telecaller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ebixcash Global Services. The most common topics and skills that interviewers at Ebixcash Global Services expect are Calling, Customer Handling, Customer Service, Domestic BPO and Inbound Calls.
What are the top questions asked in Ebixcash Global Services Telecaller interview?

Some of the top questions asked at the Ebixcash Global Services Telecaller interview -

  1. Sell a product d...read more
  2. My self sai dinesh reddy I am FROM Chennai, basically I am FROM a...read more
  3. My favourite song and movie is bahubh...read more

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Ebixcash Global Services Telecaller Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Ebixcash Global Services Telecaller Salary
based on 10 salaries
₹1.3 L/yr - ₹2.5 L/yr
18% less than the average Telecaller Salary in India
View more details

Ebixcash Global Services Telecaller Reviews and Ratings

based on 11 reviews

4.3/5

Rating in categories

4.3

Skill development

4.0

Work-life balance

3.9

Salary

3.9

Job security

4.4

Company culture

3.7

Promotions

3.9

Work satisfaction

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