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Omega Healthcare Telecaller Interview Questions and Answers

Updated 19 Jun 2024

Omega Healthcare Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Yashwanth 18

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why did you choose our company

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something abt ur self
  • Q2. How many year u have working experience
  • Q3. Why u left the last job.reason
  • Q4. Wat kind of cms u use to handle in ur last job
  • Q5. Tell me something abt ur last process

Interview Preparation Tips

Interview preparation tips for other job seekers - R u aware abt the company.he might give u one topic to tell u to share ur view on the topic

Interview Questionnaire 

3 Questions

  • Q1. How to manage a cutomer who is not happy
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, and follow up.

    • Listen actively to their complaints and let them vent their frustrations.

    • Empathize with their situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and build t...

  • Answered by AI
  • Q2. How to manage multiple caller at a time
  • Ans. 

    To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.

    • Prioritize calls based on urgency and importance

    • Use call scripts to ensure consistency and efficiency

    • Utilize call center software to manage and track calls

    • Train telecallers to handle multiple calls simultaneously

    • Take breaks to avoid burnout and maintain focus

  • Answered by AI
  • Q3. What you do if some one force you to help out of call

I applied via Apna Jobs and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction and
Round 2 - Communication skills 

(1 Question)

  • Q1. The used versant app for test

Interview Preparation Tips

Interview preparation tips for other job seekers - After qualified they informing due to my mother tongue is problem
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction, about City and motivation to join this jib
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
-

I applied via AmbitionBox and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Time management
  • Q2. What you do yesterday
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced tele caller with a strong background in customer service and sales.

    • Experienced in making outbound calls to potential customers

    • Skilled in building rapport and providing excellent customer service

    • Proven track record of meeting and exceeding sales targets

  • Answered by AI
  • Q2. Give translation for the following
  • Ans. 

    Translation of 'I want you to Answer the question'

    • Je veux que vous répondiez à la question (French)

    • Quiero que respondas la pregunta (Spanish)

    • Ich möchte, dass du die Frage beantwortest (German)

  • Answered by AI
  • Q3. Versant test Which is held from your mobile phone with the help of versent apk

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with a high confidence 💪
Make sure you are good in english reading and translation....
Typing test 15 words per min
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the best work for Infosys?
  • Q2. Which is the best company in india?
  • Ans. 

    It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.

    • Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.

    • Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a best company in india.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Assignment 

The short term internship on film making

Round 2 - Assignment 

The company assignment of work

Round 3 - HR 

(2 Questions)

  • Q1. What is your name? What is expection in job What is expection in salary?
  • Q2. What you want basic in life?
Round 4 - One-on-one 

(2 Questions)

  • Q1. All round are selecte
  • Q2. You choice of question
Round 5 - Case Study 

What is the subject of case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecaller job are intersted
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction round
Round 2 - Assignment 

Listening test and typing test while listening

Round 3 - HR 

(1 Question)

  • Q1. Awareness about company
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round and discuss about salary
Round 5 - Technical 

(1 Question)

  • Q1. Speed typing test

Omega Healthcare Interview FAQs

How many rounds are there in Omega Healthcare Telecaller interview?
Omega Healthcare interview process usually has 1 rounds. The most common rounds in the Omega Healthcare interview process are One-on-one Round.

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Omega Healthcare Telecaller Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more
Omega Healthcare Telecaller Salary
based on 4 salaries
₹1 L/yr - ₹2.4 L/yr
At par with the average Telecaller Salary in India
View more details

Omega Healthcare Telecaller Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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