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Omega Healthcare
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Omega Healthcare Telecaller Interview Questions and Answers
Omega Healthcare Telecaller Interview Experiences
1 interview found
Yashwanth 18
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Q2. Why did you choose our company
Interview questions from similar companies
Anonymous
Selected
I applied via Campus Placement and was interviewed in Oct 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a highly motivated and experienced Tele Caller with excellent communication skills.
Experienced Tele Caller with a track record of achieving sales targets
Strong communication skills, both verbal and written
Ability to build rapport with customers and handle objections effectively
Proficient in using CRM software and maintaining accurate customer records
Proactive in identifying opportunities for upselling and cross-se...
- Q2. Related about your experience like how to convince the customers
- Q3. Salary expectation
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Selected
I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.
Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Strong ability to handle objections and provide solutions
Proficient in using CRM software to track customer interactions
- Q2. What is your hobby
- Ans.
My hobby is painting. I love expressing my creativity through colors and shapes on canvas.
I enjoy experimenting with different painting techniques such as acrylic, watercolor, and oil painting
I often find inspiration from nature, landscapes, and emotions for my artwork
Attending art classes and workshops helps me improve my skills and learn new techniques
Interview Questionnaire
3 Questions
- Q1. How to manage a cutomer who is not happy
- Ans.
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
- Q2. How to manage multiple caller at a time
- Ans.
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
- Q3. What you do if some one force you to help out of call
Selected
I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduced your self About previous experience Calling experience
- Q2. How to convence on call
- Ans.
To convince on call, it is important to establish rapport, understand their needs, and present a solution that meets their requirements.
Start with a friendly greeting and introduce yourself
Ask open-ended questions to understand their pain points and needs
Listen actively and show empathy towards their situation
Present a solution that addresses their specific needs and concerns
Highlight the benefits and value of your sol...
Interview Preparation Tips
Concentration most importantly
Selected
I applied via Indeed and was interviewed in Mar 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Why applied for this job ?
- Q2. Expected salary?
- Q3. How many languages u can speak?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Selected
I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
Name date of birth location experience
(2 Questions)
- Q1. Self introduction
- Q2. Ap ye company kyn join krna chate ho
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself. What are your strengths? What is your weakness?
- Q2. What is your strength
Interview Preparation Tips
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Omega Healthcare Telecaller Interview Process
based on 2 interviews
Interview experience
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Omega Healthcare Telecaller Reviews and Ratings
based on 1 review
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