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Ebixcash Global Services

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3.5

based on 447 Reviews

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Ebixcash Global Services Customer Service Executive Interview Questions and Answers

Updated 23 Oct 2023

Ebixcash Global Services Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 23 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. They are asking for your personal resume details
    • Add your answer
  • Q2. Then they are asking why you choose for this job only
    • Add your answer
  • Q3. They are asking how many language are u known
    • Add your answer
  • Q4. They given one topic inEnglish to explain by youself
    • Add your answer
  • Q5. Another topic they will give yournativelanguage
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence if u looking for job and earn money with monthly correctly and to enjoy work mode and work space to give your best to the process

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

TELUS Digital user image Mohamed Younus Hussain

posted on 8 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Typing test which was very easy

Round 2 - Aptitude Test 

General English reading test which was good

Round 3 - Group Discussion 

Conversation test which was a bit hard

Customer Service Executive Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 13 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Telling about myself
    • Add your answer
Round 3 - versant test 

(1 Question)

  • Q1. Test will be for grammar listening check online
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Few questions about my background.
    • Add your answer
Round 5 - Behavioral 

(1 Question)

  • Q1. In manager round they will explain the work time and salary that's it.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds it's easy just clear the versant we have to score 50 minimum and good communication is mandatory.

Customer Service Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 10 Apr 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Told about your experience
    • Add your answer
  • Q3. 1 year experiencein bpo
    • Add your answer
Round 2 - Assignment 

About your knowledge

Customer Service Executive Interview Questions & Answers

HGS user image S.Merbilin Shaj

posted on 25 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Little bit tough ...and after they announced the aptitude results

Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Previous work experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 12 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

About social media &women empowerment
About today's generation

Round 3 - One-on-one 

(5 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. Why you choose this company
  • Ans. 

    I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.

    • The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.

    • I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.

    • The positive reviews and f...

    • Answered by AI
    Add your answer
  • Q3. Salary expectation
    • Add your answer
  • Q4. About customer care
    • Add your answer
  • Q5. About sales representative
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while on interview time make sure give ur best asp

Customer Service Executive Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 25 Mar 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
    • Answered Anonymously
    View 1 more answer
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

Customer Service Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 15 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Speak about yourself
    • Add your answer
  • Q2. Intention to take leave in the next 6 months
    • Add your answer

Customer Service Executive Interview Questions & Answers

WNS user image kotivada nani rajesh

posted on 2 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why did you left your previous job
  • Ans. 

    I left my previous job due to limited growth opportunities and a desire for a new challenge.

    • Limited growth opportunities in my previous role

    • Seeking a new challenge and professional development

    • Desire for a change in work environment

    • Exploring better career prospects

    • Answered by AI
    Add your answer
  • Q2. What was your expectations
  • Ans. 

    I expected a challenging and rewarding role where I could utilize my customer service skills to provide excellent support to customers.

    • I expected to work in a fast-paced environment where I could handle customer inquiries and resolve issues effectively.

    • I expected to have opportunities for professional growth and development in the customer service field.

    • I expected to work as part of a team and collaborate with colleagu...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please speak loudly and confidentally so that interviewer will get to know how confident you are

Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 30 Aug 2021

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1-tell me something about your self? 2.why do you want join BPO. 3.define your last day, 4.why do you applied for BPO
    • Add your answer
  • Q2. Please when you go anywhere to interview, first clear about role and responsibilities, get knowledge from Google about role,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was non-technical, if you want get job in MNC company, first read about company or role and responsibilities, and why do you want this job
More about working at Ebixcash Global Services

Ebixcash Global Services Interview FAQs

How many rounds are there in Ebixcash Global Services Customer Service Executive interview?
Ebixcash Global Services interview process usually has 2 rounds. The most common rounds in the Ebixcash Global Services interview process are Resume Shortlist and HR.
How to prepare for Ebixcash Global Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ebixcash Global Services. The most common topics and skills that interviewers at Ebixcash Global Services expect are Customer Service, customer support, customer care, inbound and voice process.
What are the top questions asked in Ebixcash Global Services Customer Service Executive interview?

Some of the top questions asked at the Ebixcash Global Services Customer Service Executive interview -

  1. They are asking how many language are u kn...read more
  2. They given one topic inEnglish to explain by yous...read more
  3. Another topic they will give yournativelangu...read more

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Ebixcash Global Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

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Good
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Ebixcash Global Services Customer Service Executive Salary
based on 83 salaries
₹1 L/yr - ₹4 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Ebixcash Global Services Customer Service Executive Reviews and Ratings

based on 22 reviews

3.4/5

Rating in categories

3.0

Skill development

3.2

Work-life balance

2.9

Salary

2.8

Job security

2.8

Company culture

2.8

Promotions

3.3

Work satisfaction

Explore 22 Reviews and Ratings
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