Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 6.6k Reviews

Filter interviews by

Sutherland Global Services Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top Sutherland Global Services Interview Questions and Answers

View all 102 questions

Sutherland Global Services Interview Experiences

Popular Designations

609 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for clients.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

    • Experience working with clients to resolve technical issues

    • Certified in various technical support tools and systems

  • Answered by AI

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About global warming and work from home and work from office
  • Q2. They asked me to speak about myself and if i would prefer to work in office or in home

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me to speak about a general topic and they will get to know your communication skills in that

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Are you willing to join within a week?
  • Ans. 

    Yes, I am willing to join within a week.

    • I am available to start immediately.

    • I have no prior commitments that would prevent me from joining within a week.

    • I am excited about the opportunity and ready to hit the ground running.

    • I have already made arrangements to transition smoothly into this role.

  • Answered by AI
  • Q2. Do you require leave in the next two months?
  • Ans. 

    No

    • No, I do not require leave in the next two months.

    • I am available to work without any planned leave.

    • I have no scheduled leave in the upcoming two months.

  • Answered by AI
  • Q3. Why do you want to work with the company?
  • Ans. 

    I want to work with the company because of its strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • The company has a strong reputation in the industry, which is important to me as it reflects the quality of the products/services I will be representing.

    • I am impressed by the company's commitment to customer satisfaction, as it aligns with my own values of providing excellent service and r...

  • Answered by AI
  • Q4. Are you willing to work on rotational shifts ?
  • Ans. 

    Yes, I am willing to work on rotational shifts.

    • I am flexible and adaptable to different work schedules.

    • I understand the importance of providing customer service at all times, including during evenings, weekends, and holidays.

    • I have previous experience working on rotational shifts and have successfully managed my time and workload.

    • I am committed to meeting the needs of customers and ensuring their satisfaction, regardle

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Service Associate interview:
  • History of the company
  • What the company is
Interview preparation tips for other job seekers - TERRIBLE JOB SECURITY!!. They just hire you when they need and after you done all the work for them they just throw you out. The reason they say is that there is no sufficient work to do so they don't need that many workers. Absolute bullshit. They recruit you for 3 months contract and won't even keep you till the promised contract period. Just got fired after working for 2 months.

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Associate Interview Questions & Answers

user image Anonymous

posted on 23 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

We got good marks and selected to shortlist

Round 3 - Assignment 

It's to be written formats and selected to shortlist

Round 4 - HR 

(2 Questions)

  • Q1. What's your name? What's your father doing? What's your mother doing?
  • Q2. How many members in your family? what is your salary expectations?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate interview:
  • MS Office
  • Company related questions
Interview preparation tips for other job seekers - A while back, we asked our readers to tell us the best job search advice they’d ever heard. Now, from one job seeker to another, we’ve compiled their answers into a collection of the best job search advice from the job seekers themselves.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Sutherland Global Services interview questions for popular designations

 Associate

 (31)

 Customer Service Associate

 (29)

 Customer Service Executive

 (26)

 Non Voice Process Associate

 (20)

 Senior Associate

 (19)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Associate Interview Questions & Answers

user image Anonymous

posted on 29 Aug 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Please introduce yourself.
  • Ans. 

    I am a highly motivated and experienced professional seeking an Associate position.

    • I have a Bachelor's degree in Business Administration.

    • I have 3 years of experience in sales and marketing.

    • I am proficient in Microsoft Office Suite and CRM software.

    • I have excellent communication and interpersonal skills.

    • I am a quick learner and can adapt to new environments easily.

  • Answered by AI
  • Q2. How immediately can you join?
  • Ans. 

    I can join immediately.

    • I am available to start immediately.

    • I can begin working as soon as needed.

    • I have no prior commitments that would delay my start date.

  • Answered by AI
Round 3 - Aptitude Test 

You are required to submit a Typing test, also an online assessment would be sent to you.

Round 4 - One-on-one 

(1 Question)

  • Q1. Based on the assessments, you would have two managerial rounds of interview. One with the Process Manager and one with the Team Manager.
Round 5 - Group Discussion 

Sharing details about the onboarding process. Details for the documentation and opening of salary Account.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Get interview-ready with Top Sutherland Global Services Interview Questions

I applied via Naukri.com and was interviewed in Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and about role
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions about the role
Round 4 - Assignment 

About role typing skills normal assignment

Round 5 - Assignment 

About role speaking skills and listening skills

Interview Preparation Tips

Interview preparation tips for other job seekers - When you have good communication skills and technical skills for the role you can easily crack it

Customer Service Associate (Csa) Interview Questions asked at other Companies

Q1. What you know about sales and customer service
View answer (6)

Jobs at Sutherland Global Services

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave your previous organisation
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave your previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly interview hr will help you for completing aptitude test

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Campus Placement and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Assignment 

Write 2 page on a virtual character you like to bring into life

Round 2 - Group Discussion 

On latest technology

Non Voice Associate Interview Questions asked at other Companies

Q1. What is the human resources What is the public sector What is the humanity What is the child labour
View answer (2)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction was asked by HR
Round 3 - Versant 

(1 Question)

  • Q1. Communication test
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager asks you questions related to process and checks your communication skills

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Round 1 was a Communication test, where the HR asked to create a scenario that would help a customer on call. And the recruiter asked to talk for 2 mins about anything inorder to check the communication.

Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
  • Q3. What is your short term and long term goal with Sutherland
  • Q4. Questions from skills that I have mentioned on my resume

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Transaction Processing Associate interview:
  • Accounts Receivable
  • Collections
Interview preparation tips for other job seekers - Prepare well. Communicate inna confident manner

Transaction Processing Associate Interview Questions asked at other Companies

Q1. How much money your father needs to buy food for your family?
View answer (2)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. How do you convince a customer even if he don't want to buy the product from ...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process

based on 248 interviews in last 1 year

Interview experience

3.9
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.3k Interviews
Accenture Interview Questions
3.9
 • 8.1k Interviews
Infosys Interview Questions
3.7
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.8
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
View all

Sutherland Global Services Reviews and Ratings

based on 6.6k reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.6k Reviews and Ratings
Application Support Analyst

Hyderabad / Secunderabad

1-4 Yrs

Not Disclosed

Oracle Apps Developer - SCM

Pune

5-10 Yrs

Not Disclosed

Explore more jobs
Associate
2.3k salaries
unlock blur

₹1.1 L/yr - ₹7.4 L/yr

Senior Associate
1.8k salaries
unlock blur

₹1.8 L/yr - ₹7.8 L/yr

Customer Service Associate
1.6k salaries
unlock blur

₹1.2 L/yr - ₹7.5 L/yr

Associate Manager
838 salaries
unlock blur

₹4.3 L/yr - ₹13.5 L/yr

Process Associate
645 salaries
unlock blur

₹1.4 L/yr - ₹5.2 L/yr

Explore more salaries
Compare Sutherland Global Services with

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview