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Sutherland Global Services Interview Questions, Process, and Tips

Updated 28 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 7 questions

Sutherland Global Services Interview Experiences

Popular Designations

641 interviews found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Be confident. you will get it. dont worry

Round 2 - One-on-one 

(2 Questions)

  • Q1. How are you doing my friend
  • Q2. Tell me something about you

Interview Preparation Tips

Interview preparation tips for other job seekers - keep on trying my friend, you will get it.
Work hard, make money

B.P.O Interview Questions asked at other Companies

Q1. What about BPO and it's use ?
View answer (2)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want this job
  • Q3. Are you Okay with night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Read you resume. They will ask questions from it. Keep your attitude postive. If you're okay with night/rotational go-ahead.

Claims Analyst Interview Questions asked at other Companies

Q1. Tell me what is insurance in your own words don't tell Google definitions
View answer (1)

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

A group discussion is a discussion between a group of participants on a given subject. A group discussion typically forms a part of the selection process used by organisations and educational institutions. The candidates talk about the given topic to present facts, opinions and conclusions.

Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself? Why should I hire you? What are your strengths and weakness? What do you know about our company? Are you working for night shift.
  • Ans. Am keerthana Am from guduvancherri Am completed BBA in prince Shri Venkateshwara arts and science college gowrrivakkam Am four in a family, me father mother one elder brother My father name is Vikram My mother name is bijaya Lakshmi My brother name is Rakesh My hobby are cooking, dancing, watching kdrama. My short term goal is place job in recruiting company My long term goal is highest position in a organisation. 2.As...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Tips for job seekers is these challenging times

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Interview Questions & Answers

user image Ajmal

posted on 21 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Typing Test 

(1 Question)

  • Q1. Typing given passage with 30 WPM speed and 80% accuracy
Round 2 - HR 

(1 Question)

  • Q1. General questions

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (35)

 Associate

 (31)

 Customer Service Executive

 (26)

 Senior Associate

 (22)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (18)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (16)

Senior Director Interview Questions & Answers

user image Ketharaju Seshu Kumar

posted on 27 Nov 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Market Research and tech adoption in SCM domain..presentstion

Round 3 - One-on-one 

(1 Question)

  • Q1. People Management, Scenario Discussion, Risk and Enterprenaurial capabilities related

Senior Director Interview Questions asked at other Companies

Q1. How will you deign an Agile transformation program from scratch for a new client
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Your favourite place
  • Ans. 

    My favorite place is the serene beach at sunset, where the waves gently kiss the shore and the sky is painted in vibrant hues.

    • The sound of the waves creates a calming atmosphere.

    • The vibrant colors of the sunset are breathtaking.

    • It's a perfect spot for reflection and relaxation.

    • I enjoy walking along the shore, feeling the sand beneath my feet.

    • The beach is a great place to connect with nature.

  • Answered by AI
  • Q2. Where you will be in next 5yrs
  • Ans. 

    In five years, I envision myself growing within the company, taking on leadership roles and enhancing customer experience strategies.

    • I aim to develop my skills in customer relationship management, possibly earning certifications in this area.

    • I see myself leading a team, mentoring new employees, and sharing best practices to improve customer service.

    • I plan to contribute to innovative projects that enhance customer satis...

  • Answered by AI
  • Q3. How long you will be
  • Ans. 

    I am committed to long-term growth and stability, aiming to contribute positively to the team and company culture.

    • I see this role as a long-term opportunity to grow within the company.

    • I plan to develop my skills and take on more responsibilities over time.

    • For example, I hope to eventually mentor new team members.

    • I believe in building strong relationships with customers and colleagues.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The environment is excellent, and the company is commendable.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Jobs at Sutherland Global Services

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RPA Developer Interview Questions & Answers

user image Anonymous

posted on 18 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - Assignment 

There is a website called botsDNA that provides tasks to users.

Interview Preparation Tips

Interview preparation tips for other job seekers - At Sutherland, they utilize their internal RPA tool known as Robility instead of UiPath; therefore, if you are interested in working with an internal tool, you may consider applying here.

RPA Developer Interview Questions asked at other Companies

Q1. What is procedural language and object oriented language? Which one is better? What are the examples of both?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is integration testing
  • Ans. 

    Integration testing verifies the interaction between integrated components or systems to ensure they work together as intended.

    • Focuses on the interfaces and interactions between modules.

    • Can be performed using various approaches like top-down, bottom-up, or sandwich.

    • Example: Testing a payment gateway integration with an e-commerce platform.

    • Helps identify issues related to data flow and communication between modules.

    • Ofte...

  • Answered by AI
  • Q2. What is regression testing
  • Ans. 

    Regression testing ensures that new code changes do not adversely affect existing functionalities.

    • Verifies that recent changes haven't introduced new bugs.

    • Can be automated to save time and increase efficiency.

    • Example: After adding a new feature, testing existing features to ensure they still work.

    • Often performed after bug fixes to confirm the issues are resolved.

    • Includes both manual and automated testing approaches.

  • Answered by AI
  • Q3. How you Prioritize testcases when you have less time for release
  • Ans. 

    Prioritizing test cases involves assessing risk, impact, and critical functionality to ensure quality under tight deadlines.

    • Identify high-risk areas: Focus on components that are most likely to fail or have the highest impact on users. For example, prioritize testing payment processing in an e-commerce application.

    • Use risk-based testing: Evaluate test cases based on their potential impact on the business. For instance,...

  • Answered by AI

Senior Software Engineer Testing Interview Questions asked at other Companies

Q1. Sorting Characters by Frequency Given a string S, sort this string in increasing order based on the frequency of its characters. If two characters have the same frequency, the character with a lesser ASCII value should appear first. Return ... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Great opportunity for freshers

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Different ML Algorithms
  • Ans. 

    There are various ML algorithms such as linear regression, decision trees, random forests, SVM, KNN, neural networks, etc.

    • Linear regression is used for predicting continuous values

    • Decision trees and random forests are used for classification and regression

    • SVM is used for classification and regression

    • KNN is used for classification and regression

    • Neural networks are used for complex problems such as image recognition and

  • Answered by AI
  • Q2. Python Libraries

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Data Scientist interview:
  • Machine Learning
  • Python
  • SQL

Skills evaluated in this interview

Data Scientist Interview Questions asked at other Companies

Q1. for a data with 1000 samples and 700 dimensions, how would you find a line that best fits the data, to be able to extrapolate? this is not a supervised ML problem, there's no target. and how would you do it, if you want to treat this as a s... read more
View answer (5)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 593 interviews

Interview experience

3.9
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 7.2k reviews

3.5/5

Rating in categories

3.3

Skill development

3.4

Work-life balance

3.2

Salary

3.4

Job security

3.5

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 7.2k Reviews and Ratings
Immediate Hiring-International Voice Support @Sutherland

Hyderabad / Secunderabad

0-3 Yrs

₹ 1-3.5 LPA

Hiring For International Voice Process!!!

Hyderabad / Secunderabad

1-3 Yrs

Not Disclosed

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