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based on 6.7k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

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Sutherland Global Services Interview Experiences

Popular Designations

615 interviews found

Associate Interview Questions & Answers

user image Anonymous

posted on 29 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via campus placement at Vignana Jyothi Institute of Management, Secunderabad and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was good calm composed, the place is very neat, clean and tidy that will keep your mood fresh throughout the day.

Round 2 - Technical 

(1 Question)

  • Q1. It was based on English Proficiency test
Round 3 - HR 

(1 Question)

  • Q1. Self Introduction basically Work Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress neatly since the environment is calm clean and composed, avoid talking unnecessary.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and your experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round all about Quality and Questions related to job responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep updated with latest updates and Experience in Excel/Google Sheets, QC tools, Six Sigma basics, RCA, Data Analytics

Senior Quality Associate Interview Questions asked at other Companies

Q1. What is retest & regression testing
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Essay about any topic

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test from websites
Round 4 - One-on-one 

(1 Question)

  • Q1. Questions from resume

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (20)

Sutherland Global Services interview questions for popular designations

 Associate

 (32)

 Customer Service Associate

 (31)

 Customer Service Executive

 (27)

 Non Voice Process Associate

 (20)

 Senior Associate

 (20)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Assignment 

Given a random topic and we have to write an essay on it for about 100 words.

Round 2 - Typing Test 

(1 Question)

  • Q1. They went to a site in google and asked to type the same as given in the box to check your typing speed
Round 3 - HR 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Why would you like to join BPO industry or Sutherland
  • Q3. STABILITY (This is the main question which every interviewer asks in Sutherland)

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Formal introduction Hobbies Fav movie
Round 3 - Assignment 

English proficiency test
Typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Introduction Favourite place and explain why it is favourite Hobbies and interests Speak about your favourite food for 2min Why this position What makes you fit for this role

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Jobs at Sutherland Global Services

View all
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell us something about yourself
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during the interview. And don't try to lie to the hr

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Essay and typing speed
  • Q2. Tell me about yourself
  • Q3. Where do you see next in 5 years?

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Previous year experience
  • Ans. 

    I have 2 years of experience working as a Technical Support Representative.

    • Provided technical assistance to customers over the phone and via email

    • Troubleshooted hardware and software issues

    • Resolved customer complaints and ensured customer satisfaction

    • Documented all interactions and solutions in the CRM system

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - A good easy interview

Technical Support Representative Interview Questions asked at other Companies

Q1. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self intro, What's your goal ? General topics
  • Q2. Why you want's to get this job ? And Confidence is the key to get the job! Then salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - It's depand on Process!
Just be confident with your Communication skills and presence of mind..

Associate Accounts Management Interview Questions asked at other Companies

Q1. What is marketing and business.!?
View answer (2)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 535 interviews

Interview experience

3.9
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Reviews and Ratings

based on 6.7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.7k Reviews and Ratings
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