Sutherland Global Services Interview Questions, Process, and Tips

Q1. Different ML Algorithms
Ans. 
There are various ML algorithms such as linear regression, decision trees, random forests, SVM, KNN, neural networks, etc.
• Linear regression is used for predicting continuous values

• Decision trees and random forests are used for classification and regression

• SVM is used for classification and regression

• KNN is used for classification and regression

• Neural networks are used for complex problems such as image recognition and
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Q2. Python Libraries
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Q1. Tell me something about yourself
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Q2. What do you know about your job responsibilities for which post you applied
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Given a scenario where the customer is very angry how do you handle the situation?

Q1. Documents submission
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Q1. Type of reservation
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Q2. About the refund process
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Test has been designed to assess the candidate's knowledge in aspects like English, Situational Judgement reading and listening skills.

Q1. Why Sutherland ?
Ans. 
Sutherland offers a dynamic work environment, opportunities for growth, and a strong focus on employee development.
• Global presence with diverse clientele provides exposure to different industries and markets

• Emphasis on continuous learning and development through training programs

• Innovative technologies and tools used to enhance productivity and efficiency

• Strong emphasis on work-life balance and employee well-being

• Oppor...read more
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Q2. Salary expectation
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Non Voice Process Associate with strong communication and problem-solving skills.
• I have been working as a Non Voice Process Associate for the past 3 years.

• I have excellent written and verbal communication skills.

• I am proficient in using various software and tools required for the job.

• I have a strong attention to detail and can handle multiple tasks simultaneously.

• I am a quick learner an...read more
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Q2. Prepare well for about yourself
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Q1. Can you pls tell briefly about yourself
Ans. Myself priya .iam a fresher.i have done my post graduation in mathematics from shryr.and blah blah blah
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Q2. Why do you choose this job as you are a Mathematics student.
Ans. Iam interested in mathematics thats y i chose math but coming to the placement I don't want to stick around with mathematics.I want to utilise every opportunity.
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