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Maxicus Customer Support Executive Interview Questions and Answers for Freshers

Updated 26 Jan 2024

Maxicus Customer Support Executive Interview Experiences for Freshers

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Why do you want this job?
    • Add your answer
Round 2 - Group Discussion 

Write mail because i was interviewed for mail process.

Round 3 - Client Interview 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on whatever you say. Always give short and perfect answer.

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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification. However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too. What alternative documents can I provide for employment verification?
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

    • Answered by AI
    Add your answer
  • Q3. Qualifications and problem solving
    • Add your answer
  • Q4. Manager round and skill questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview

Customer Support Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 8 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Assignment 

Normal assignment it wasy easy

Round 2 - One-on-one 

(3 Questions)

  • Q1. Voice versant test and ability how to speak
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. About yourself And studies
    • Add your answer

Customer Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 2 Sep 2022

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, About our native place
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, why should i hire you , About our native place
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills ,Fulent in English and Atleast one reasonable language

Customer Care Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 1 Jun 2022

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Present your self.
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Ability to handle high-stress situations

    • Proficient in CRM software and ticketing systems

    • Answered by AI
    Add your answer
  • Q2. Any incident explain in French language.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak fluently.

Customer Care Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 21 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you wanna join alorica?
    • View 2 more amswers
  • Q2. How do you handle multi tasking?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace

Customer Service Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Jul 2020

I applied via Recruitment Consulltant and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

Basic questions from mathematics, reasoning, English etc.

  • Q1. About my job experience and qualifications.
    • Add your answer
  • Q2. About to check my communication skills and som basic questions about from job profile.
    • Add your answer

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 12 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts and sentence formation skills. Dont worry, ba...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!

Senior Customer Service Executive Interview Questions & Answers

WNS user image Jagdish Solanki

posted on 9 Mar 2022

I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Take me through your resume? Be truthful, They are just looking for how you can be an asset to the company rather than any liability.....just concentrate on this.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - while introducing yourself concentrate on why you are a right person for that particular post and how you can be an asset to the company rather than family, personal attribute not related to job in that case not even need to elobrate ur liking and hobbies.
Introduce yourself like you are telling a story engaging the interviewer and how you are a hero for that particular trade you are getting hired for.

Customer Relationship Officer Interview Questions & Answers

HGS user image Anonymous

posted on 15 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. General questions
    • View 5 more amswers

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 1

Round: Client Round
Experience: They notice about your confidence.

Skills: Proficiency In English, Smartness, Language
More about working at Maxicus

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Support Executive interview for freshers?
Maxicus interview process for freshers usually has 3 rounds. The most common rounds in the Maxicus interview process for freshers are HR, Group Discussion and Client Interview.
How to prepare for Maxicus Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Maxicus. The most common topics and skills that interviewers at Maxicus expect are Customer Experience, Customer Interaction, Customer Satisfaction, Customer Service and UPS.

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Maxicus Customer Support Executive Salary
based on 48 salaries
₹1 L/yr - ₹3.5 L/yr
30% less than the average Customer Support Executive Salary in India
View more details

Maxicus Customer Support Executive Reviews and Ratings

based on 31 reviews

3.8/5

Rating in categories

3.5

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.3

Job Security

3.4

Company culture

3.2

Promotions/Appraisal

3.6

Work Satisfaction

Explore 31 Reviews and Ratings
Maxicus Salaries in India
Customer Support Executive
48 salaries
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₹1 L/yr - ₹3.5 L/yr

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