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HGS Customer Relationship Officer Interview Questions and Answers

Updated 27 Jun 2022

HGS Customer Relationship Officer Interview Experiences

2 interviews found

Customer Relationship Officer Interview Questions & Answers

user image

posted on 27 Jun 2022

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why are you left your previous job
  • Ans. How to know about this job
    • Answered by Aditya Kumar Sharma
    Add your answer
  • Q3. Your last work experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Your last work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There are 2 round, A HR screening and final ops round

Customer Relationship Officer Interview Questions & Answers

user image Anonymous

posted on 15 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. General questions
    • View 5 more answers

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 1

Round: Client Round
Experience: They notice about your confidence.

Skills: Proficiency In English, Smartness, Language

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, hobbies
    • Add your answer
Round 3 - Clint Round 

(1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Best call experience with customer
  • Ans. 

    My best call experience with a customer was when I was able to resolve their issue quickly and efficiently.

    • Active listening and empathy helped me understand the customer's problem

    • I provided clear and concise instructions to resolve the issue

    • I followed up with the customer to ensure their satisfaction

    • The customer expressed gratitude and appreciation for my help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 May 2021

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. What are your plans
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them you see yourself working with this company till eternity, Agree with whatever questions they ask about shift timmings and all.
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, past experience, knowledge about customer service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for typing test, process knowledge, strength, email knowledge

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What do you join this company
    • Add your answer
  • Q3. Tell me about your Aurangabad city
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview 5 Round .first round ask me tell about your self. And education related questions computer knowledge communction skill tayping speed and last dacoument varification that after appointment letter then training start

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and speak on any of the random topic for 2 mins and why you want to join teleperformance.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumbal English mush be got.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, previous work experience and reason for selecting this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fumble

Customer Service Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 18 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were hr rounds with simple questions ops round same and the one which is challenging but will be cracked round was essay writing no gramatical errors no spelling mistakes and then typing test which i...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be genuine while giving interview use simple english not try to overact it is very simple rounds are easy to crack interview pannel is great hr is best concentrate on essay writing round part
More about working at HGS

HGS Interview FAQs

How many rounds are there in HGS Customer Relationship Officer interview?
HGS interview process usually has 2 rounds. The most common rounds in the HGS interview process are One-on-one Round.

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HGS Customer Relationship Officer Salary
based on 90 salaries
₹1 L/yr - ₹4 L/yr
34% less than the average Customer Relationship Officer Salary in India
View more details

HGS Customer Relationship Officer Reviews and Ratings

based on 59 reviews

4.1/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.5

Salary

3.9

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3.9

Company culture

3.3

Promotions

3.8

Work satisfaction

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