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IntouchCX Troubleshooter Interview Questions and Answers

Updated 9 Sep 2024

IntouchCX Troubleshooter Interview Experiences

1 interview found

Troubleshooter Interview Questions & Answers

user image Anonymous

posted on 5 Nov 2021

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Flm and was interviewed before Nov 2020. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. General questions ❓
    • Add your answer
  • Q2. Self introduction
    • Add your answer

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Teleperformance user image Anonymous

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I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
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  • Q2. Tell about yourself your current CTC
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Teleperformance user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

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Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
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Concentrix Corporation user image Anonymous

posted on 5 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.

Interview Preparation Tips

General Tips: I was Interviewed by Hr Person then Had to gone through aptitude test thereafter i had gone through operations rounds where operations manager asked some tricky mathematics questions orally..after that Clearing all three to four rounds HR told me abt my selection.. This is Fr Non Voice Practitioner profile intially in Health insurance Aetna process after training it Calles as Process Associate.
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Concentrix Corporation user image Anonymous

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Interview Questionnaire 

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Round: Test
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Teleperformance user image Anonymous

posted on 3 Dec 2020

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1 Question

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Teleperformance user image Anonymous

posted on 18 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

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  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

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    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    View 1 more answer
  • Q2. Why according to you is a BPO
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Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples

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Teleperformance user image Anonymous

posted on 17 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If you will get the offer from microsoft or any other BPO organisation which one you will prefer then?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get stressed. Behave like your are most fucking person and you fears no one or go to bathroom wash your face and see yourself in the mirror. It really works💯
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Troubleshooter interview?
IntouchCX interview process usually has 1 rounds. The most common rounds in the IntouchCX interview process are HR.

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