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IntouchCX Senior Consultant Interview Questions and Answers for Experienced

Updated 12 Apr 2024

IntouchCX Senior Consultant Interview Experiences for Experienced

2 interviews found

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Grammar, Email and Essay Writing 

(1 Question)

  • Q1. Grammar check, Email and Essay writing according to the situation given.
Round 2 - HR 

(1 Question)

  • Q1. Basic Questions like previous CTC and role requirement explanation.
Round 3 - One-on-one 

(1 Question)

  • Q1. Convince the manager that you are able to give your 100% to the role and responsibilities.
  • Ans. 

    I am highly motivated and committed to giving my best in every role and responsibility.

    • I have a track record of consistently delivering high-quality work and exceeding expectations.

    • I am dedicated to continuous learning and professional development to stay up-to-date with industry trends and best practices.

    • I am a proactive problem solver and take ownership of my tasks to ensure successful outcomes.

    • I am a strong team pla...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice grammar, Email and Essay writing. Also, try to learn the structure of email writing.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asking to take email test

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good

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Interview questions from similar companies

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Non life insurance policy value chain
Round 2 - Case Study 

Case of Property & Casualty Insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - I think there isn't much fuss to clear Infy intrview process . But one needs to be careful that after certain experience , stagnation is seen Infy soon enough then others firms

I was interviewed before Jun 2016.

Interview Questionnaire 

3 Questions

  • Q1. I was given a case study of a business scenario and was asked to implement it technically as a functional consultant using SAP software
  • Q2. Salary negotiation based on the experience
  • Q3. Case study of a business scenario will be given to you based on the job profile

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume shortlisted based on the skill set what the Infosys was looking for and the profile I was offering.
Tips: Resume should be as per the requirement of the job profile you are applying for.

Round: Technical Interview
Experience: Panel of Project manager took my interview based on the requirement of the vacancy and skill set I have mentioned in my resume.
Tips: Resume should not be extravagant, it should be very precise

Round: HR Interview
Experience: Always do a pre-check of the organization hierarchy as it helps in negotiating the position.

Round: Case Study Interview
Experience: Try to give precise answer.

Skills: Entrepreneurial Skills

I applied via Approached by Company and was interviewed in Jun 2017. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. It was a technical Interview but they asked to solve four problems in java
  • Q2. And they select those who solved all of those
  • Q3. A client person took this round he asked questions from all the area I worked in.
  • Q4. Mostly on brand, salary discussion, benefits, why to choose Capgemini etc.

Interview Preparation Tips

Round: Managerial discussion
Experience: It was like what are all domain I worked for. What are all applications I handled. What kind of issue I faced..

General Tips: Over all experience was good.
Duration: 1-3 Months

I applied via Campus Placement and was interviewed before May 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through concepts and proper implementation plan of your project.
-> Candidate must know the planning and execution of the project end to end which would help recruiter to get through the profile .

I applied via Approached by Company and was interviewed in Dec 2018. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What are azure PaaS Services, explain with examples?
  • Ans. 

    Azure PaaS services are cloud-based services that allow developers to build, deploy, and manage applications without having to manage the underlying infrastructure.

    • Examples include Azure App Service, Azure Functions, Azure SQL Database, Azure Cosmos DB, and Azure Event Grid.

    • Azure App Service allows developers to build and deploy web and mobile apps.

    • Azure Functions is a serverless compute service that allows developers ...

  • Answered by AI
  • Q2. Difference between storage queue, Service bus queue, event hub, IOT hub and event grid, when to use which one explain with scenario?
  • Ans. 

    Storage Queue, Service Bus Queue, Event Hub, IoT Hub, and Event Grid are different messaging services in Azure.

    • Storage Queue is a simple message queue for reliable messaging between components within an application.

    • Service Bus Queue is a fully-featured messaging service for decoupling applications and enabling reliable communication.

    • Event Hub is a big data streaming platform for ingesting and processing large volumes o...

  • Answered by AI
  • Q3. Azure cloud Scenario based questions
  • Q4. Explain how to design azure architecture using VM, VNet and Load Balancers?
  • Ans. 

    Designing Azure architecture using VM, VNet, and Load Balancers involves creating virtual machines, virtual networks, and load balancers to ensure scalability, availability, and performance.

    • Start by creating a virtual network (VNet) to establish a private network in Azure.

    • Create virtual machines (VMs) within the VNet to host your applications and services.

    • Configure load balancers to distribute incoming traffic across m...

  • Answered by AI

Interview Preparation Tips

General Tips: Prepare with core fundamental of cloud computing, serverless architecture, key features of Azure, AWS and GCP.
Skills: Cloud Computing, Azure, .Net, Communication, Problem Solving, Analytical Skills
Duration: 1-4 weeks

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Aug 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you know about the company and regarding my package and compensation
  • Ans. 

    I know that the company is a leading consulting firm known for its innovative solutions. Regarding compensation, I am aware of the competitive salary and benefits package offered.

    • The company is known for its innovative solutions in the consulting industry

    • They have a strong reputation for delivering high-quality services to clients

    • I am aware that the compensation package includes competitive salary and benefits

    • The compa...

  • Answered by AI
  • Q2. Questions related to Selenium and Java

Interview Preparation Tips

General Tips: Have good knowledge on your technology.There will be plenty of Technical questions that are going to be asked on Java and Selenium.Framework knowledge is a must.Experience on other tools such as TestNG,Maven,Gradle,Jenkins,BDD would enhance your chances.The interviewer will quickly understand whether you possess the knowledge or faking it up.Dress smartly and be positive in your outlook and approach.Always remember the competition is high specially in a company like Capgemini where plenty of candidates apply for these positions.So give your best!!
Skills: BDD, TestNg, Maven , Java Programming, Selenium
Duration: 1-3 Months

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the most important thing that you will add in a team environment if hired?

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to be honest and engage the interviewer with your optimism.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based on my telecom noc domain questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Fairly explain about self and work experience

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Consultant interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are One-on-one Round, Resume Shortlist and HR.
How to prepare for IntouchCX Senior Consultant interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Handling, Email Support, Non Voice Process, Semi Voice and blended process.
What are the top questions asked in IntouchCX Senior Consultant interview for experienced candidates?

Some of the top questions asked at the IntouchCX Senior Consultant interview for experienced candidates -

  1. Grammar check, Email and Essay writing according to the situation giv...read more
  2. HR lead will ask u about ur salary exp... Some job related question.. Like y u ...read more
  3. Last & final round witj ops manager... He will ask you several questions & ask ...read more

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IntouchCX Senior Consultant Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more
IntouchCX Senior Consultant Salary
based on 315 salaries
₹3 L/yr - ₹5.5 L/yr
76% less than the average Senior Consultant Salary in India
View more details

IntouchCX Senior Consultant Reviews and Ratings

based on 51 reviews

2.9/5

Rating in categories

2.6

Skill development

2.8

Work-life balance

2.8

Salary

2.8

Job security

2.6

Company culture

2.2

Promotions

2.9

Work satisfaction

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