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Premium Employer

IntouchCX

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2.9

based on 1.8k Reviews

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IntouchCX E Support Officer Interview Questions and Answers

Updated 26 Jan 2025

IntouchCX E Support Officer Interview Experiences

23 interviews found

E Support Officer Interview Questions & Answers

Anonymous

posted on 23 Jul 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test

It was good like normal tests with some introduction

Round 2 - One-on-one

(2 Questions)

Q1. Live chat where you have to act as an agent and they chat like a customer

Add your answer

Q2. Past work experience, roles and responsibilities

Add your answer

Round 3 - HR

(1 Question)

Q1. Past work experience, roles and responsibilities, expectations about salary, how long you would like to serve in a company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest with you job seekers, I suggest you to think twice because the company is good but management I got specially Samsung Canada process there TL's are selective and biased. If you show sincerity, understand them or try to work hard as you are a good guy then they will suck all of your energy and make you feel regret your joining decision, so short advice is work only for your working hours, take good care of medical and mental health and don't let them to take over your mental peace.

E Support Officer Interview Questions & Answers

Anonymous

posted on 26 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Communication,verbal,logical,sentence formats

Round 3 - One-on-one

(1 Question)

Q1. Individual round,gave a topic and asked to tell

Add your answer

Round 4 - HR

(1 Question)

Q1. About previous exp,sal and how soon i can join

Add your answer

E Support Officer Interview Questions & Answers

Anonymous

posted on 25 Jun 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test

Basic aptitude test like live chat, typing etc

Round 2 - Case Study

One on one round discussion like experience, intro, expecting CTC etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Please read review and consider only if you can bear them

E Support Officer Interview Questions & Answers

Anonymous

posted on 14 Nov 2022

I applied via Monster and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Live chat process interview

Add your answer

Q2. Let me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm while taking exams and also hr are very helpful

E Support Officer Interview Questions & Answers

Anonymous

posted on 25 Feb 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Telephonic Call

(1 Question)

Q1. Describe your previous work experience

Add your answer

E Support Officer Interview Questions & Answers

Anonymous

posted on 12 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Aptitude Test

Telephonic interview then Aptitude test , technical round, typing test then the HR round and finally operations round

Round 3 - Assignment

Be good with your grammar as it is only grammar and all MCQ’s

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy but takes time if you are a fresher then my advice is to please practice the typing speed and that’s all then you will clear it easily

E Support Officer Interview Questions & Answers

Anonymous

posted on 28 Jan 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - Group Discussion

Random topic of various things around the world

Round 2 - Assignment

Mock chats sessions around basic electronics and language gauging.

Round 3 - HR

(1 Question)

Q1. Tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best for freshers only

E Support Officer Interview Questions & Answers

Anonymous

posted on 25 Aug 2021

I applied via Recruitment Consulltant and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. The Interviewer would be Manager where he would test your aptitude based on real life incident and few other questions regarding your last job profile. What has been your toughest experience and what the p...

Add your answer

Q2. Some basic questions as any other interview.

Add your answer

Q3. It's okay if you able to clear the second round. However, you need to provide minimum speed of 25-30 WPM.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and make sure that you have given your everything which you learnt till now. The interview process isn't that nerve wrecking. Trust me.

E Support Officer Interview Questions & Answers

Anonymous

posted on 11 Oct 2021

I applied via Naukri.com and was interviewed in Sep 2021. There were 6 interview rounds.

Interview Questionnaire

1 Question

Q1. Self Intro, Chat Assessment Test, Grammar Test, Operations Round.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Free. Give your best.

E Support Officer Interview Questions & Answers

Anonymous

posted on 5 Mar 2021

Interview Questionnaire

2 Questions

Q1. Self introduction, experience and skills check. There will be 3 rounds: 1st HR 2nd Assessment 3rd operation

Add your answer

Q2. Be genuine, clear about your self and be perfect in English writing and speaking with correct grammar.

Add your answer

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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IntouchCX Interview FAQs

How many rounds are there in IntouchCX E Support Officer interview?

IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for IntouchCX E Support Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, Interpersonal Skills, Leadership Skills, Presentation Skills and Public Speaking.

What are the top questions asked in IntouchCX E Support Officer interview?

Some of the top questions asked at the IntouchCX E Support Officer interview -

What do you know about customer servi...read more
What is sympathy what is empat...read more
Brief any recently watched movie in Engl...read more

How long is the IntouchCX E Support Officer interview process?

The duration of IntouchCX E Support Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX E Support Officer Interview Process

based on 29 interviews

3 Interview rounds

Resume Shortlist Round
One-on-one Round
HR Round

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IntouchCX E Support Officer Salary

based on 1.3k salaries

₹1.5 L/yr - ₹4.5 L/yr

At par with the average E Support Officer Salary in India

View more details

IntouchCX Salaries in India

E Support Officer 1.3k salaries	₹1.5 L/yr - ₹4.5 L/yr
Senior E Support Officer 606 salaries	₹1.9 L/yr - ₹5 L/yr
Senior Consultant 315 salaries	₹3 L/yr - ₹9.2 L/yr
Quality Analyst 259 salaries	₹1.4 L/yr - ₹5.1 L/yr
Team Lead 244 salaries	₹3 L/yr - ₹8.2 L/yr