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IntouchCX

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2.9

based on 1.9k Reviews

Video summary

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IntouchCX E Support Officer Interview Questions and Answers

Updated 26 Jan 2025

IntouchCX E Support Officer Interview Experiences

23 interviews found

E Support Officer Interview Questions & Answers

Anonymous

posted on 11 May 2021

Interview Questionnaire

1 Question

Q1. About myself and past experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is fine you will have to speak confidently and fluently but after joining you'll have to perform well orelse they will fire you, just like me.

E Support Officer Interview Questions & Answers

Anonymous

posted on 27 May 2020

I applied via Walk-in and was interviewed in Nov 2019. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. No matter what's the question. It's only matter how you understand and convey it.

Add your answer

Q2. Profile

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever you say. Trust yourself.. Believe in you. Focus on the ambition

E Support Officer Interview Questions & Answers

Anonymous

posted on 24 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. How would you interact with the customer if he/she is frustrated and unhappy with your product and service?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Quite simple

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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IntouchCX Interview FAQs

How many rounds are there in IntouchCX E Support Officer interview?

IntouchCX interview process usually has 2-3 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for IntouchCX E Support Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, Interpersonal Skills, Leadership Skills, Presentation Skills and Public Speaking.

What are the top questions asked in IntouchCX E Support Officer interview?

Some of the top questions asked at the IntouchCX E Support Officer interview -

What do you know about customer servi...read more
What is sympathy what is empat...read more
Brief any recently watched movie in Engl...read more

How long is the IntouchCX E Support Officer interview process?

The duration of IntouchCX E Support Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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IntouchCX E Support Officer Salary

based on 1.3k salaries

₹1.5 L/yr - ₹4.5 L/yr

At par with the average E Support Officer Salary in India

View more details

IntouchCX Salaries in India

E Support Officer 1.3k salaries	₹1.5 L/yr - ₹4.5 L/yr
Senior E Support Officer 619 salaries	₹2 L/yr - ₹5 L/yr
Senior Consultant 326 salaries	₹3 L/yr - ₹5.5 L/yr
Quality Analyst 256 salaries	₹2 L/yr - ₹5.1 L/yr
Customer Support Executive 242 salaries	₹1.5 L/yr - ₹4.8 L/yr