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ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top ICICI Bank Relationship Manager Interview Questions and Answers

  • Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other ...read more
  • Q2. If customer is so angry in that time how to motivate them
  • Q3. How will you communicate with customers ?
View all 80 questions

ICICI Bank Relationship Manager Interview Experiences

291 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Icici career portal and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about loan how will you sell what is mean by credit and debit card what are the difference of debit card and credit card
  • Ans. 

    Loans are financial products where a lender provides funds to a borrower, who agrees to repay the loan with interest. Credit cards allow users to borrow money up to a certain limit, while debit cards are linked to a bank account and use the cardholder's own funds.

    • Loans involve borrowing money from a lender and repaying it with interest over time.

    • Credit cards allow users to make purchases on credit, up to a certain limi...

  • Answered by AI
  • Q2. Different about the products

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you known about the product you can tell that before can you research about the banking things
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. I am sharing my experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. My experience details
  • Q2. I was 2.5 years experience in ICICI
Round 4 - Assignment 

Business development

Round 5 - Technical 

(1 Question)

  • Q1. Customer service
Round 6 - Group Discussion 

How to handle the banking

Relationship Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. How will you market banking products ? Are you willing to work at ... read more
Q2. If you customer is unhappy with some sort of your behaviour and w ... read more
asked in ICICI Bank
Q3. If customer is so angry in that time how to motivate them
asked in DCB Bank
Q4. What's document required for salaried person to buy property?
asked in Axis Bank
Q5. 1)How will you extend business of bank. 2) How will you pitch the ... read more
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion on the topic of EVs, other topics for different groups were also on latest trends.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for building strong client relationships.

    • Over 5 years of experience in the finance industry

    • Proven track record of successfully managing client portfolios

    • Strong communication and interpersonal skills

    • Passionate about helping clients achieve their financial goals

  • Answered by AI
  • Q2. What do you know about sales
  • Ans. 

    Sales involves the process of selling products or services to customers in order to generate revenue for a business.

    • Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.

    • It involves building relationships with customers, negotiating deals, and closing sales.

    • Sales professionals often use techniques such as cold calling, networking, and pr...

  • Answered by AI
  • Q3. Are you comfortable doing sales, cold calling and going for client visits
  • Ans. 

    Yes, I am comfortable with sales, cold calling, and client visits.

    • I have experience in sales and have successfully cold called potential clients in the past.

    • I am confident in my communication skills and enjoy building relationships with clients.

    • I understand the importance of face-to-face meetings and am willing to travel for client visits.

  • Answered by AI
  • Q4. What did you do in your internship
  • Ans. 

    I worked on analyzing client portfolios, preparing financial reports, and assisting with client meetings.

    • Analyzed client portfolios to identify investment opportunities

    • Prepared financial reports to track portfolio performance

    • Assisted Relationship Managers in client meetings to discuss investment strategies

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with everything about your CV, that's the most important part.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction of myself

ICICI Bank interview questions for designations

 Senior Relationship Manager

 (7)

 Asset Relationship Manager

 (3)

 Key Relationship Manager

 (1)

 Relationship Manager Preferred Banking

 (1)

 Deputy Relationship Manager

 (2)

 Branch Relationship Manager

 (10)

 NRI Relationship Manager

 (5)

 Virtual Relationship Manager

 (2)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About myself, about my family
Round 2 - Aptitude Test 

Banking related test

Round 3 - One-on-one 

(1 Question)

  • Q1. About my self, about my training

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No question required
  • Q2. What is family background
  • Ans. 

    Family background refers to the cultural, social, and economic factors that shape a person's upbringing and values.

    • Includes information about family members, upbringing, values, traditions, and socioeconomic status

    • Can influence a person's beliefs, behaviors, and relationships

    • May impact career choices, educational opportunities, and social connections

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your current role
  • Ans. 

    I am currently working as a Relationship Manager at a financial institution.

    • Managing client relationships and providing financial advice

    • Developing and implementing strategies to increase client retention

    • Analyzing financial data and trends to make recommendations

    • Collaborating with other departments to meet client needs

  • Answered by AI
  • Q2. What type problem you facing on day to day basis
  • Ans. 

    Handling client complaints and resolving conflicts

    • Dealing with difficult clients and managing their expectations

    • Resolving conflicts between clients and colleagues

    • Addressing issues with product or service delivery

    • Managing client feedback and implementing improvements

    • Balancing multiple client demands and priorities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Relationship Manager Jobs at ICICI Bank

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work at our company
  • Q2. Are you willing to relocate or travel
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What motivates you to do good job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction, experience, relocation
  • Q2. Self Introduction
  • Q3. Previous company role
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction

Relationship Manager Interview Questions & Answers

user image Udayakumar Veerendra Moodi

posted on 26 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Some ethic related questions and sales related questions
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic question related to Fixed income securities and other financial market instruments like equity derivatives and funds

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with all your requirements and role preferences
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ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Manager interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for ICICI Bank Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Working Capital, Banking and Portfolio Management.
What are the top questions asked in ICICI Bank Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Relationship Manager interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. If customer is so angry in that time how to motivate t...read more
  3. How will you communicate with customer...read more
How long is the ICICI Bank Relationship Manager interview process?

The duration of ICICI Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Manager Interview Process

based on 404 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
  • HR Round - 3
  • Personal Interview1 Round
View more
ICICI Bank Relationship Manager Salary
based on 13k salaries
₹2.5 L/yr - ₹11.5 L/yr
47% more than the average Relationship Manager Salary in India
View more details

ICICI Bank Relationship Manager Reviews and Ratings

based on 3.6k reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.7

Promotions

3.5

Work satisfaction

Explore 3.6k Reviews and Ratings
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