ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Q1. How you will cross sell the products
Ans. 
I will cross sell the products by understanding the customer's needs, offering tailored solutions, and building strong relationships.
• Identify customer needs through active listening and asking probing questions

• Recommend products that align with the customer's needs and goals

• Educate customers on the benefits of additional products or services

• Leverage existing relationships to introduce new products or services

• Follow up ...read more
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Q2. What is the expected salary
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Q1. What do you know about loan how will you sell what is mean by credit and debit card what are the difference of debit card and credit card
Ans. 
Loans are financial products where a lender provides funds to a borrower, who agrees to repay the loan with interest. Credit cards allow users to borrow money up to a certain limit, while debit cards are linked to a bank account and use the cardholder's own funds.
• Loans involve borrowing money from a lender and repaying it with interest over time.

• Credit cards allow users to make purchases on credit, up to a certain limi...read more
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Q2. Different about the products
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Q1. I am sharing my experience
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Q1. My experience details
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Q2. I was 2.5 years experience in ICICI
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Business development

Q1. Customer service
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How to handle the banking

Group discussion on the topic of EVs, other topics for different groups were also on latest trends.

Q1. Tell me about yourself
Ans. 
Experienced Relationship Manager with a background in finance and a passion for building strong client relationships.
• Over 5 years of experience in the finance industry

• Proven track record of successfully managing client portfolios

• Strong communication and interpersonal skills

• Passionate about helping clients achieve their financial goals
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Q2. What do you know about sales
Ans. 
Sales involves the process of selling products or services to customers in order to generate revenue for a business.
• Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.

• It involves building relationships with customers, negotiating deals, and closing sales.

• Sales professionals often use techniques such as cold calling, networking, and pr...read more
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Q3. Are you comfortable doing sales, cold calling and going for client visits
Ans. 
Yes, I am comfortable with sales, cold calling, and client visits.
• I have experience in sales and have successfully cold called potential clients in the past.

• I am confident in my communication skills and enjoy building relationships with clients.

• I understand the importance of face-to-face meetings and am willing to travel for client visits.
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Q4. What did you do in your internship
Ans. 
I worked on analyzing client portfolios, preparing financial reports, and assisting with client meetings.
• Analyzed client portfolios to identify investment opportunities

• Prepared financial reports to track portfolio performance

• Assisted Relationship Managers in client meetings to discuss investment strategies
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Q1. About myself, about my family
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Banking related test

Q1. About my self, about my training
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