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ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Updated 13 Jan 2025

Top ICICI Bank Relationship Manager Interview Questions and Answers

  • Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other ...read more
  • Q2. If customer is so angry in that time how to motivate them
  • Q3. How will you communicate with customers ?
View all 80 questions

ICICI Bank Relationship Manager Interview Experiences

289 interviews found

I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They asked me to write an essay

Round 3 - Aptitude Test 

There are some set of questions of simple maths English and general knowledge

Round 4 - HR 

(3 Questions)

  • Q1. Whatever they ask just answer them with confidence
  • Q2. What do you know about sales?
  • Ans. 

    Sales involves the process of convincing potential customers to purchase a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and persuasion skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Closing the sale is the ultimate goal

    • Examples include selling cars, insurance, or software

  • Answered by AI
  • Q3. How will you communicate with customers ?
  • Ans. 

    I will communicate with customers through various channels and tailor my approach to their preferences.

    • I will ask customers their preferred method of communication

    • I will use email, phone, and in-person meetings as appropriate

    • I will be responsive and timely in my communication

    • I will listen actively and address any concerns or questions

    • I will provide regular updates on account activity and performance

    • For example, if a cu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and be yourself. If you love to talk with random people you can do banking also. Its all about communication skill.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What Is The Time for interview
  • Q2. What Is The Offer Letter
  • Ans. 

    An offer letter is a formal document that outlines the terms and conditions of a job offer.

    • Contains details such as job title, salary, start date, benefits, and any conditions of employment.

    • Typically includes a deadline for accepting the offer and instructions on how to do so.

    • May also include information on background checks, drug tests, and other pre-employment requirements.

  • Answered by AI
  • Q3. Conframation Required
  • Q4. Please Share Ditails On Mail..
  • Ans. 

    I will provide details on mail as requested.

    • I will include all relevant information in the email.

    • I will ensure the email is clear and concise.

    • I will address any specific questions or concerns mentioned in the interview.

  • Answered by AI
  • Q5. My Notice Timeing 1 Month
Round 2 - HR 

(2 Questions)

  • Q1. What Is the Job Loacstion
  • Q2. My Experience Is 6 Years..

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Share Advice My Job

Relationship Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. How will you market banking products ? Are you willing to work at ... read more
Q2. If you customer is unhappy with some sort of your behaviour and w ... read more
asked in ICICI Bank
Q3. If customer is so angry in that time how to motivate them
asked in DCB Bank
Q4. What's document required for salaried person to buy property?
asked in Axis Bank
Q5. 1)How will you extend business of bank. 2) How will you pitch the ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Panel interview 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about icici bank
  • Ans. 

    ICICI Bank is one of the largest private sector banks in India offering a wide range of financial products and services.

    • ICICI Bank was established in 1994 and is headquartered in Mumbai, India.

    • It offers services such as retail banking, corporate banking, and investment banking.

    • ICICI Bank has a presence in over 17 countries worldwide.

    • It is known for its innovative digital banking solutions and customer-centric approach.

    • ...

  • Answered by AI
  • Q3. What is banking
  • Ans. 

    Banking is a financial service industry that deals with managing money, providing loans, and facilitating transactions.

    • Banking involves accepting deposits from customers and lending money to individuals and businesses.

    • Banks provide various financial services such as savings accounts, checking accounts, loans, and credit cards.

    • They also offer investment products like mutual funds, stocks, and bonds.

    • Banking institutions ...

  • Answered by AI
  • Q4. Why you choose icici ?
  • Q5. Where do you want to see yourself in next 5 years
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
No response

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in the finance industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

    • Passionate about helping clients achieve their financial goals

  • Answered by AI
  • Q2. Family background
  • Q3. Education background
  • Q4. Working experience related questions
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join ICICI bank
  • Ans. 

    I want to join ICICI bank because of its strong reputation, growth opportunities, and focus on customer satisfaction.

    • ICICI bank has a strong reputation in the banking industry

    • I am impressed by the growth opportunities available at ICICI bank

    • ICICI bank has a strong focus on customer satisfaction, which aligns with my values

    • I believe that working at ICICI bank will provide me with valuable experience and skills

  • Answered by AI
  • Q2. Experience related questions

ICICI Bank interview questions for designations

 Senior Relationship Manager

 (7)

 Asset Relationship Manager

 (2)

 Key Relationship Manager

 (1)

 Relationship Manager Preferred Banking

 (1)

 Deputy Relationship Manager

 (2)

 Branch Relationship Manager

 (9)

 NRI Relationship Manager

 (5)

 Virtual Relationship Manager

 (2)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join icici
  • Q2. What do you know about banking
  • Ans. 

    Banking involves financial services such as deposits, loans, investments, and money management.

    • Banking involves accepting deposits from customers and providing loans to individuals and businesses.

    • Banks also offer services such as investment management, foreign exchange, and wealth management.

    • Banking institutions play a crucial role in the economy by facilitating financial transactions and providing liquidity.

    • Regulatory...

  • Answered by AI

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. What were your roles and responsibilities in your previous company?
  • Q3. What do you understand by the term "Relationship Manager"?

Interview Preparation Tips

Topics to prepare for ICICI Bank Relationship Manager interview:
  • Retail Asset Operations

Relationship Manager Jobs at ICICI Bank

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

One given topic I will write that topic

Round 2 - Group Discussion 

One topic given we are all discussing

Round 3 - Technical 

(4 Questions)

  • Q1. Why are choosing this bank?
  • Ans. 

    I am choosing this bank because of its strong reputation, excellent customer service, and competitive products and services.

    • Strong reputation in the industry

    • Excellent customer service

    • Competitive products and services

    • Convenient branch locations and ATMs

    • Positive reviews from current customers

  • Answered by AI
  • Q2. How to communicate with customer?
  • Ans. 

    Communication with customers involves active listening, clear and concise messaging, empathy, and building rapport.

    • Practice active listening to understand customer needs and concerns.

    • Use clear and concise language to convey information effectively.

    • Show empathy and understanding towards customer's emotions and situations.

    • Build rapport by being friendly, approachable, and responsive to customer inquiries.

    • Utilize various ...

  • Answered by AI
  • Q3. Why people buy things?
  • Ans. 

    People buy things for various reasons such as necessity, desire, status, convenience, and emotional fulfillment.

    • Necessity - buying essential items like food, clothing, and shelter

    • Desire - purchasing items that bring pleasure or satisfaction

    • Status - buying products to display wealth or social standing

    • Convenience - purchasing items for ease and efficiency

    • Emotional fulfillment - buying things to feel happy, secure, or ful

  • Answered by AI
  • Q4. Who told you about this job?
  • Ans. 

    A former colleague who works at the company told me about this job.

    • Former colleague who works at the company informed me

    • Learned about the job through networking

    • Received a referral from someone within the company

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Indeed and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Asking personal questions

Round 2 - Coding Test 

Asking Maths question

Round 3 - Technical 

(3 Questions)

  • Q1. What do you know about icici bank's product & services
  • Ans. 

    ICICI Bank offers a wide range of products and services including savings accounts, loans, credit cards, insurance, investments, and wealth management solutions.

    • ICICI Bank offers various types of savings accounts tailored to different customer needs.

    • They provide a range of loan products such as home loans, personal loans, and car loans.

    • ICICI Bank issues credit cards with different features and benefits.

    • The bank offers ...

  • Answered by AI
  • Q2. Please tell us about your educational background
  • Q3. What motivates you to pursue this bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Long and tedious process
Multiple reschedule
Delayed /no response from the company as fast as possible 😞😞

Relationship Manager | Sales Officer interview

user image Employment Guruji

posted on 17 Nov 2021

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good Easy to Pass the test

Round 2 - HR 

(5 Questions)

  • Q1. Introduce your slef
  • Ans. 

    I am a dedicated and experienced Relationship Manager with a strong background in client relations and business development.

    • Over 5 years of experience in managing client relationships and driving business growth

    • Skilled in identifying client needs and providing tailored solutions

    • Proven track record of exceeding sales targets and retaining key accounts

  • Answered by AI
  • Q2. About banking and Casa,loan, insurance
  • Q3. About Yourself and hobbies
  • Q4. About Icici and fields
  • Q5. About Your knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, background, Last CTC , Interview details
Round 2 - One-on-one 

(5 Questions)

  • Q1. Why there is a gap in you resume.
  • Q2. Family Background/Age/open to relocate ?
  • Q3. Salary Expectations/last ctc
  • Q4. Currently doing job or not?
  • Q5. Why Banking after Edtech Sales
  • Ans. 

    Transitioning from Edtech Sales to Banking due to passion for finance and desire to work in a different industry.

    • Passion for finance and interest in banking sector

    • Desire to explore new opportunities and challenges in a different industry

    • Transferable skills such as relationship building, communication, and sales experience

    • Opportunity to work with a diverse range of clients and financial products

    • Potential for career grow

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't mention less tenure work experience, Keep salary expectation below 5/6 LPA.

Answer what they want to listen to. Whether you are right or wrong.


Dont speak your heart out, Stay focused.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Manager interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for ICICI Bank Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Working Capital, Banking and Portfolio Management.
What are the top questions asked in ICICI Bank Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Relationship Manager interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. If customer is so angry in that time how to motivate t...read more
  3. How will you communicate with customer...read more
How long is the ICICI Bank Relationship Manager interview process?

The duration of ICICI Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Manager Interview Process

based on 94 interviews in last 1 year

3 Interview rounds

  • One-on-one Round
  • HR Round 1
  • HR Round 2
View more
ICICI Bank Relationship Manager Salary
based on 12.9k salaries
₹2.3 L/yr - ₹11 L/yr
42% more than the average Relationship Manager Salary in India
View more details

ICICI Bank Relationship Manager Reviews and Ratings

based on 3.4k reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.6

Promotions

3.5

Work satisfaction

Explore 3.4k Reviews and Ratings
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